Job Summary
Infosys is seeking a Technology Analyst/Lead to support the implementation and ongoing support of Aerchain, an AI-powered source-to-pay (S2P) procurement platform, for a client engagement. The role involves configuring the platform, assisting with requirements and testing, and providing day-to-day functional support, working closely with a Team Lead/Technology Lead.
Locations: Bangalore, Pune, Chennai, Mysore and Jaipur
Experience: 3 to 11 years
Key Responsibilities
- Configure Aerchain modules (sourcing, RFx/auctions, supplier management, contract lifecycle, invoicing) based on approved requirements
- Support business analysts/leads in gathering and documenting functional requirements from client stakeholders
- Execute test cases, support UAT cycles, and log/track defects to closure
- Triage and resolve support tickets within defined SLAs; escalate complex issues appropriately
- Coordinate with client-side users and internal teams to clarify requirements and provide status updates
- Prepare and maintain process documentation, configuration guides, and knowledge base articles
- Support data validation and integration checks between Aerchain and connected ERP/finance systems
- Participate in daily stand-ups and sprint/status reviews, flagging risks or blockers early
Technology Stack
- Platform: Aerchain (Source-to-Pay / Procurement SaaS) Sourcing, RFx & Auctions, Contract Lifecycle Management, Invoice Processing, Spend Analytics, Supplier Management
- Integration & APIs: REST APIs, Webhooks, Postman (for API testing)
- Database & Querying: SQL (MySQL / PostgreSQL / SQL Server)
- ERP Systems (integration exposure): SAP, Oracle, Coupa, Ariba
- Ticketing & Collaboration: JIRA, ServiceNow, Confluence
- Productivity & Reporting: MS Excel (advanced), MS Office Suite; Power BI / Tableau (good to have)
- Cloud (good to have): AWS or Azure basic familiarity with cloud-hosted SaaS environments
- Methodology: Agile / Scrum delivery framework
Required Skills & Experience
- Exposure to procurement or source-to-pay (S2P) processes (sourcing, contracts, invoicing, supplier management)
- Experience configuring or supporting SaaS/enterprise applications
- Working knowledge of SQL for data queries and validation
- Basic understanding of APIs/integrations between systems
- Proficiency in MS Excel for reporting, reconciliation, and data analysis
- Strong verbal and written communication skills for client-facing coordination
Valuable-to-Have Skills
- Hands-on experience with Aerchain or similar procurement platforms (Coupa, Ariba, Ivalua, JAGGAER)
- Exposure to ERP systems such as SAP or Oracle
- Procurement-related certifications (e.g., CIPS foundation level)
- Familiarity with Agile/Scrum delivery methods
Soft Skills
- Strong stakeholder management and interpersonal skills
- High sense of ownership and accountability for assigned tasks
- Adaptability to changing priorities and client needs
- Attention to detail and structured problem-solving approachRole & responsibilities
Preferred candidate profile
📌 Aerchain (Pune)
🏢 Infosys
📍 Pune