We are seeking a passionate, student-focused, and results-oriented Admission Counsellor to guide prospective students and parents through the enrollment process for LanguageVeda's language learning programs and tuition services.

The Admission Counsellor will serve as the primary point of contact (SPOC) for prospective and enrolled students, providing admissions guidance, academic counseling, course recommendations, and ongoing support throughout the learner journey.

This role requires a consultative approach to student engagement, ensuring that every learner receives the right guidance, support, and information to make informed educational decisions while enjoying a seamless admission and onboarding experience.

Key Responsibilities

Student Admission Counseling

- Counsel prospective students, parents, and adult learners regarding LanguageVeda's language learning programs and tuition services.
- Understand learner requirements and recommend suitable courses based on academic needs, language proficiency levels, and learning goals.
- Explain course structure, curriculum, learning outcomes, schedules, assessments, certifications, and fee structures.
- Conduct personalized counseling sessions through phone, video conferencing, email, WhatsApp, and other communication channels.
- Help learners make informed decisions regarding course selection and learning pathways.
- Support students and parents throughout the admission process and ensure a positive enrollment experience.

Student Enrollment & Admissions Guidance

- Engage with prospective students, parents, and adult learners to understand their educational goals and learning requirements.
- Guide prospective learners through the complete admission journey, from initial inquiry to successful enrollment.
- Provide detailed information about courses, curriculum,



teaching methodology, learning outcomes, schedules, fee structures, and available learning pathways.
- Conduct personalized admission consultations to help students select the most appropriate program based on their academic needs and aspirations.
- Build meaningful relationships with prospective students and parents through timely communication and professional guidance.
- Coordinate and manage admission inquiries received through website inquiries, referrals, social media, email, telephonic inquiries, and educational partnerships.
- Ensure a seamless and positive admission experience by addressing questions, clarifying concerns, and facilitating informed enrollment decisions.
- Maintain accurate student inquiry and admission records within the CRM and student management systems.
- Collaborate with academic, operations, and student support teams to ensure smooth onboarding and transition of newly admitted students.
- Monitor admission pipeline activities and proactively engage with prospective learners to support enrollment objectives.
- Contribute to achieving institutional admission goals while maintaining a student-centric and consultative approach.

Student Relationship Management

- Act as the dedicated Single Point of Contact (SPOC) for assigned students and parents.
- Provide prompt assistance for all course-related queries before and after admission.
- Support students with onboarding, class schedules,



learning platform access, and academic coordination.
- Coordinate with faculty, academic teams, operations, and support departments to resolve student concerns effectively.
- Foster strong student relationships to enhance learner satisfaction, engagement, and retention.
- Ensure students receive a premium learning experience throughout their journey with LanguageVeda.

Communication & Student Support

- Respond to student and parent inquiries professionally and promptly.
- Provide accurate information regarding courses, schedules, assessments, attendance requirements, certifications, and institutional policies.
- Assist students with renewals, course upgrades, additional enrollments, and academic progression pathways.
- Maintain high standards of student service and communication.
- Escalate and resolve student concerns in coordination with relevant teams.

CRM, Documentation & Reporting

- Maintain accurate records of student interactions, inquiries, admissions, and follow-up activities.
- Update CRM and student management systems regularly with relevant information.
- Generate daily, weekly, and monthly admissions and enrollment reports.
- Track admission trends, conversion metrics, and student engagement data.
- Ensure confidentiality and accuracy of student information at all times.

Key Performance Indicators (KPIs)

- Admission enrollment targets achieved.
- Student inquiry-to-enrollment conversion rate.
- Student satisfaction and service quality.
- Response and follow-up effectiveness.
- CRM data accuracy and completeness.
- Student retention and repeat enrollment rates.
- Quality of counseling and relationship management.

Pay: ₹30,000.00 - ₹50,000.00 per month

Perks

- Provident Fund

Work Location: In person

📌 Admission Counsellor (Bengaluru)
🏢 Languageveda School of Language Arts
📍 Bengaluru