ADMIN (ACADEMIC & SYSTEM OPERATIONS)

Department: Administration / Academic Operations

Job Type: Full-Time

Role Overview

The Admin Academic & System Operations will be responsible for daily administrative and system-related activities at Keystone. The role includes operating the ERP Software, CRM, JODO, biometric devices, WhatsApp communication, printers/scanners, Google Sheets/Excel, and other digital tools used for academic and branch operations.

Key Responsibilities

1. ERP Software & Academic System Operations
- Operate the ERP Software for daily academic activities.
- Create examinations by selecting the correct class, board, course, subject, chapter, exam settings, AI options, and other required details.
- Create homework/assignments and fill the required academic details.
- Update syllabus and chapter information using system options and dropdowns.

• Verify all details before creating or publishing exams, homework, or syllabus information.

- Examination & Answer Sheet Handling

- Manage student answer sheets after examinations through the ERP Software.
- Select the correct examination, student, and answer-sheet set before uploading.
- Scan answer sheets using mobile/approved scanning methods.
- Upload each student's answer sheet to the correct examination and student record in the ERP Software.

• Check uploaded answer sheets and identify missing or incorrect uploads.

- Examination Supervisor Role

- Perform Exam Supervisor duties during examination sessions.
- Ensure students are seated in the correct examination room/batch as per the assigned schedule.
- Distribute and collect examination papers and answer sheets as per the defined process.
- Monitor the examination and ensure proper discipline and adherence to examination instructions.
- Handle basic examination-related queries and coordinate with the concerned team when required.

• Ensure collected answer sheets are properly arranged and handed over for further scanning/uploading.

- Bulk Messaging & WhatsApp Communication

- Operate the bulk messaging option in the system.
- Correctly select class, board, branch, course, and batch before sending messages.




- Send messages to the correct student/parent groups.
- Maintain qualified WhatsApp communication with students, parents, faculty, branch teams, and management.

• Share messages, PDFs, documents, images, and links accurately.

- CRM & Student Information

- Operate CRM for student admission and student information management.
- Enter and update student and admission details accurately.
- Search and manage student records as required.
- Check that required information is complete and correct.

• Report duplicate, incorrect, or missing information.

- JODO Payment Management

- Operate JODO for student payment-related activities.
- Create payment links for students as instructed.
- Enter and verify student and payment details before generating the link.
- Share the correct payment link with the respective student/parent.

• Check basic payment information and report any issue to the concerned team.

- Biometric Device Operations

- Operate biometric attendance devices at the branch.
- Enroll students using fingerprints.
- Ensure correct student-to-biometric mapping.
- Check basic device and attendance-related issues.

• Report device or synchronization issues to the concerned team.

- Printer & Scanner Operations

- Operate printers, scanners, and photocopy machines.
- Print examinations, homework, reports, and other documents.
- Scan answer sheets and official documents.
- Handle basic issues such as paper jams, printer offline, and connection problems.

• Save, organize, and upload scanned documents correctly.

- Google Sheets / Excel – Basic Knowledge

- Maintain and update basic records in Google Sheets and Microsoft Excel.
- Enter, edit, sort, and filter data as required.
- Use basic formulas and functions for routine work.




- Maintain proper formatting and avoid duplicate or incorrect entries.

• Share and maintain sheets as per the required access and process.

- Computer & Basic Software Operations

- Good working knowledge of Windows and web browsers.
- Download, upload, rename, organize, and share files.
- Handle PDFs, images, documents, and scanned files.
- Use email, Google Drive/OneDrive, WhatsApp Web, and other daily digital tools.

• Learn and adapt to new software introduced by the organization.

- Basic AI Tools

- Basic knowledge of AI tools such as ChatGPT, Gemini, Claude, or similar tools.
- Use AI for drafting messages, improving communication, summarizing information, and basic content creation.
- Able to give clear instructions/prompts to AI tools.
- Verify AI-generated content before using it officially.

• Follow company guidelines regarding confidential information while using AI tools.

- Branch Coordination & Daily Operations

- Coordinate with branch teams for daily administrative and system requirements.
- Complete ERP Software, CRM, payment, biometric, communication, printing, scanning, and other assigned tasks on time.
- Follow standard operating processes.
- Report missing information, software issues, or device problems to the concerned team.

• Coordinate with academic, branch, accounts, and technical teams whenever required.

Required Skills:
- Good basic computer knowledge.
- Good communication and professional WhatsApp communication.
- Good attention to detail and accuracy.
- Comfortable working with software and web-based applications.
- Basic Google Sheets and Excel knowledge.
- Good file, PDF, scanning, uploading, and downloading skills.
- Basic troubleshooting ability.
- Quick learner and willing to learn new software.
- Ability to handle multiple administrative tasks.
- Responsible handling of student and company information.

Educational Qualification

- Graduate in any discipline.
- B.Com, BBA, BCA, or similar qualification preferred.
- Good computer knowledge is essential.

Interested candidates can contact:

(phone hidden)

Company: Keystone Universe of Education

Location: Ahmedabad

📌 Administration Executive (Ahmedabad)
🏢 KUOE Keystone Education
📍 Ahmedabad