21 Aug
|
Careernet
|
Bengaluru
21 Aug
Careernet
Bengaluru
Assessments Execution Account Manager
Assessment Operations – L1
Experience: 0 - 1 year
Education: Any Graduates To effectively perform the responsibilities of the Assessment Operations role, the following competencies are essential:
- Understanding of the assessment industry
2 .Hands-on experience with MS Office tools, particularly Excel & Word
- Excellent spoken and written English skills with the ability to communicate clearly and professionally
- Valuable Analytical & Consulting Ability.
- Ability to work collaboratively with supervisor, cross-functional teams, co-workers
- Requires a flexible schedule, including occasional weekends to meet customer requirement.
Key Responsibilities
- Manage daily assessment operations for assigned clients, including test configurations, candidate management, and run-time support during assessments.
- Handle client interactions to ensure timely responses, seamless coordination, and effective utilization of assessment offerings.
- Identify, address, and resolve technical issues encountered by clients or candidates during assessments.
- Generate and analyze periodic usage reports (monthly/quarterly/annual) to support subscription tracking, billing validation, renewals, and business growth.
- Drive product adoption by guiding clients
- Maintain data accuracy, monitor usage trends, and derive insights to enhance client engagement and retention.
- Adhere to standardized processes, practices, and operational methodologies to ensure consistent delivery.
📌 Acount manager-Assessment-Fresher(0-1yr) (Bengaluru)
🏢 Careernet
📍 Bengaluru