Position: Accounts Receivable Caller

Process: International Voice Process

Experience: Minimum 1+ Year

Location: Guindy, Chennai

Shift Timing: 5:30 PM 2:30 AM (US Shift)

Job Responsibilities

- Handle Accounts Receivable (AR) activities for US healthcare physician billing.
- Work on CMS-1500 (Physician Billing) claims and understand the overall billing cycle.
- Make outbound calls to insurance companies and payers regarding claim status, denials, payments, and outstanding balances.
- Follow up on unpaid, denied, rejected, and underpaid CMS-1500 claims.
- Analyze claim denials and identify the reasons for non-payment.
- Coordinate with internal teams to resolve claim-related issues and ensure timely reimbursement.
- Maintain accurate documentation and update claim/account information.
- Meet daily productivity, quality, and collection targets.
- Communicate professionally with US insurance companies and healthcare representatives.





Candidate Requirements

- Minimum 1+ year of experience in US Healthcare AR Calling / Physician Billing / Medical Billing / International Voice Process.
- Hands-on knowledge of CMS-1500 and Physician Billing is preferred.
- Good understanding of US healthcare insurance, claims, denials, payment posting, and AR follow-up.
- Excellent English communication and interpersonal skills.
- Willingness to work in the US shift.
- Valuable negotiation, follow-up, and problem-solving skills.
- Candidates with experience handling insurance calls and claim follow-ups will be preferred.

Interested candidates can contact HR for further process and interview details. Shobana HR - 77080 02624

Maria HR - 73977 46782

Rishi HR - 77080 03237

📌 Accounts Receivable Caller (Chennai)
🏢 Q Way Technologies
📍 Chennai