About Us

Volopay is a Y Combinator-backed start-up that combines corporate cards, bill payments, approvals, expense reimbursements, and accounting automation into a single platform. We empower businesses to manage their financial operations seamlessly by providing real-time visibility, control, and automation over their spending.

We are backed by top investors and have expanded beyond Southeast Asia, now operating in the US to empower businesses with our innovative financial solutions.

We need people who are deeply excited about our vision and passionately curious about transforming the way businesses manage their finances.

Role Overview

We are looking for a dedicated and customer-focused Customer Success professional to ensure exceptional service delivery to our clients. In this role, you will be responsible for managing customer accounts, resolving customer inquiries, understanding customer needs, and working with internal teams to ensure a smooth customer experience.

This is a high-ownership role for someone who enjoys solving problems, taking initiative, and making things happen. The role will be fast-paced, challenging, and at times ambiguous. You will not always get step-by-step instructions. You will be expected to figure things out, ask the right questions, execute quickly, and improve as you go.

We are looking for someone who takes initiative before being asked, can work through unclear problems, pays attention to detail, communicates clearly, and follows through on what they commit to.

Key Responsibilities

- Own the end-to-end sales cycle, from prospecting and qualification to discovery, product demonstrations, negotiation, and closing.
- Build and manage a strong, qualified pipeline through targeted outbound prospecting, account research, and consistent follow-ups.
- Engage CFOs, finance leaders, business heads, and other key stakeholders to understand their operational and financial challenges.
- Conduct structured discovery conversations and position Volopay's solutions based on customer needs and workflows.
- Deliver compelling,



value-driven product demonstrations tailored to customer requirements.
- Drive opportunities forward through effective follow-ups, objection handling, negotiation, and closing.
- Collaborate with Product, Onboarding, and other cross-functional teams to ensure a seamless customer journey.
- Maintain accurate CRM records, pipeline hygiene, and forecasting discipline.
- Stay informed about competitor activity, pricing dynamics, market trends, and buyer behaviour across target markets.
- Consistently achieve and exceed KPIs.

Skills & Qualifications

- Ownership: Strong sense of ownership with the ability to independently manage responsibilities, take initiative without being asked, and follow through on commitments.
- Independent Execution: Ability to work independently, manage multiple priorities, and figure things out without requiring step-by-step instructions.
- Experience in B2B SaaS, fintech, or a similar sales environment, with a preference for high-performing SDRs ready to transition into a full-cycle AE role.
- A proven track record of exceeding targets, winning recognition, or being a top performer is highly valued.
- Robust hunting and outbound sales capabilities, with the ability to independently generate and develop opportunities.
- Demonstrated ability to manage the full sales cycle: prospect → meeting → discovery → demo → follow-up → close.
- Strong understanding of consultative, value-based selling and the ability to sell business outcomes and financial workflows rather than just product features.
- Ability to engage confidently with senior decision-makers, including CFOs, finance leaders, and business heads.
- Strong ownership of sales targets, pipeline quality, and revenue outcomes.




- Excellent verbal and written communication skills.
- Comfortable working in a fast-paced start-up environment with evolving go-to-market strategies.
- Data-driven approach to sales performance, pipeline management, and forecasting.
- Experience selling to finance teams or multi-location businesses is a strong advantage.
- Exposure to international markets and selling across different geographies is a plus.

Success in This Role

- Build strong pipeline coverage across defined ICP segments.
- Consistently generate qualified opportunities through effective outbound prospecting.
- Conduct high-quality discovery and develop clear strategies for each opportunity.
- Convert opportunities into predictable revenue through effective deal management.
- Independently manage the full sales cycle and maintain robust pipeline discipline.
- Collaborate effectively with Product and Onboarding teams.
- Consistently achieve and exceed targets.

Work Location

- Work From Office (WFO): This is a work-from-office role, and candidates are expected to work from the office.
- Candidates should be comfortable working in a fast-paced and collaborative environment.

Our Culture At Volopay, you'll work alongside passionate and talented individuals who bring energy and curiosity to everything they do. Our diverse team includes musicians, entrepreneurs, athletes, and many others who bring unique perspectives and experiences.

We believe in giving people the independence and trust to take ownership, solve problems, and make an impact. Our culture is rooted in:

- Ownership: We believe in freedom with responsibility. Take the lead, make decisions, and own your outcomes.
- Results: We are a team of doers who stay focused on outcomes and overcome challenges with a can-do attitude.
- Curiosity: We encourage curious minds to ask questions, learn continuously, wear multiple hats, and embrace new challenges.

Join Volopay and help shape the future of business finance while building your career in a high-growth, global fintech environment.

📌 Accounts Executive (Bengaluru)
🏢 Volopay
📍 Bengaluru