Company: BonMinds Private Limited

Employment Type: Full-time

About BonMinds

BonMinds is not your average agency. We do more than marketing—we build products, create brands, design experiences, and scale businesses and revenue for our partners.

Our leadership team includes professionals who have held senior roles at organisations such as Paytm, BYJU’S, Practo, and Aster Healthcare, as well as startups acquired by Flipkart and Reliance.

We work with ambitious businesses across digital marketing, creative, technology, product development, and conversion optimisation. We are looking for a proactive and detail-oriented Digital Marketing Account Manager to join BonMinds as a full-time employee.

About the Role

As a Digital Marketing Account Manager, you will act as the bridge between our clients and internal delivery teams. You will be responsible for understanding client objectives, coordinating campaign execution, monitoring performance, and ensuring that projects are delivered on time and to the expected quality.

The ideal candidate combines strong client-management skills with a practical understanding of digital marketing.

Key Responsibilities- Client Servicing and Account Management

- Act as the primary point of contact for assigned clients.
- Build strong, professional, and long-term client relationships.
- Understand each client’s business, target audience, objectives, challenges, and expectations.
- Translate client requirements into clear briefs and actionable tasks for internal teams.
- Present campaign strategies, performance reports, recommendations, and project updates clearly.
- Conduct regular client meetings and document discussions, decisions, and action items.
- Respond to client queries promptly and manage feedback professionally.
- Identify and resolve issues before they affect project delivery or client satisfaction.
- Maintain high levels of client satisfaction and account retention.

Digital Marketing Project Management

- Oversee the end-to-end execution of digital marketing projects across SEO, AEO, paid advertising, social media, content, email marketing, branding, creative design, and web development.
- Coordinate with content writers, designers, SEO specialists, paid-media professionals, social media teams, and developers.
- Prepare project plans, assign responsibilities, establish timelines, and follow up on deliverables.




- Ensure that client requirements, project scope, timelines, and deliverables are properly documented.
- Monitor project progress and ensure campaigns are completed within agreed timelines and budgets.
- Review deliverables for quality, accuracy, brand consistency, and alignment with client expectations.
- Keep clients and internal stakeholders informed about project progress, challenges, and next steps.

Reporting and Performance Management

- Prepare and present weekly and monthly campaign-performance reports.
- Convert marketing data into clear insights and practical recommendations for clients.
- Monitor relevant metrics, including website traffic, keyword rankings, leads, conversions, engagement, cost per lead, and return on advertising spend.
- Work with delivery teams to identify performance gaps and implement corrective measures.
- Track commitments made during client meetings and ensure their timely completion.
- Maintain accurate records of campaign performance, client feedback, approvals, and pending tasks.

Strategy and Account Growth

- Identify opportunities to improve client outcomes through new strategies, services, and campaign enhancements.
- Support account growth through appropriate cross-selling and upselling.
- Conduct competitor, industry, and market research to bring relevant ideas to client campaigns.
- Ensure campaigns follow platform best practices and align with the client’s business objectives.
- Contribute to internal process improvements that strengthen client servicing and operational efficiency.
- Stay updated on digital marketing trends, platform changes, AI tools, and emerging customer-acquisition opportunities.

Requirements

- Bachelor’s degree in Marketing, Business, Communications, or a related discipline.
- Two to four years of experience in account management, client servicing, or project management, preferably within a digital marketing agency.
- Good understanding of SEO, AEO, SEM, Google Ads, Meta Ads,



social media marketing, content marketing, email marketing, and websites.
- Excellent spoken and written English.
- Strong client communication, presentation, and relationship-management skills.
- Ability to translate business objectives into clear marketing briefs and execution plans.
- Strong organisational, documentation, and multitasking abilities.
- Ability to manage multiple clients, campaigns, deadlines, and internal stakeholders.
- Strong attention to detail, accountability, and a solution-oriented approach.
- Ability to work independently while collaborating effectively with cross-functional teams.

Preferred Skills

- Experience managing international clients.
- Experience preparing and presenting digital marketing reports.
- Familiarity with Google Analytics 4, Google Search Console, Looker Studio, and advertising dashboards.
- Experience using project-management tools such as Teamwork, Asana, Trello, ClickUp, or Basecamp.
- Familiarity with CRM and client-communication platforms.
- Experience in account expansion, cross-selling, or upselling.
- Understanding of AI-powered tools used in marketing, content creation, reporting, and campaign optimisation.

Why Join BonMinds?

- Work across diverse brands, industries, and business challenges.
- Gain exposure to integrated projects covering marketing, technology, creative, and conversion.
- Collaborate with experienced specialists across multiple disciplines.
- Take ownership of client relationships and measurable business outcomes.
- Learn directly from a leadership team with experience building and scaling major digital businesses.
- Grow within an ambitious, entrepreneurial, and performance-oriented organisation.

Application Requirements

Please submit your updated résumé along with the following information:

- Types and number of clients previously managed.
- Digital marketing channels you have worked with.
- Experience working with international clients, if any.
- Current and expected salary.
- Notice period and earliest joining date.

BonMinds is an equal-chance employer. We welcome applicants from diverse backgrounds and evaluate candidates based on their skills, experience, attitude, and suitability for the role.

Pay: ₹14,530.01 - ₹59,157.91 per month

Benefits

- Flexible schedule

Work Location: In person

📌 Account Manager-Digital Marketing Agency (Kochi)
🏢 BonMinds Private
📍 Kochi