Hiring: AI/GenAI Ops Monitoring 247 Application Monitoring Support Executive

Locations: Hyderabad | Bangalore | Chennai | Pune | Kolkata

Experience: 2–5 Years

CTC: Up to 7 LPA

Notice Period: Immediate to 15 Days

Work Mode: Work from Office – 5 Days/Week

We are looking for candidates for an AI/GenAI Operations Monitoring & L1 Support role involving 247 rotational shifts, including night and weekend support.

Key Responsibilities

- Provide L1 support for AI/GenAI models and applications
- Monitor model execution and data pipelines
- Track deviations and analyze issues
- Raise and manage incidents through ServiceNow and defined escalation processes
- Support production AI/GenAI workflows and ensure timely issue resolution
- Work closely with Data Engineers and Data Scientists

Must-Have Skills

Python

SQL

Linux commands

Basic L1 application support

Basic understanding of DevOps, Data Science & Data Engineering

ServiceNow / ticket management

Good to Have

Airflow

Elasticsearch

Kibana

Flask

GenAI / LLM fundamentals

Shift Details

Rotational shifts with roster changing every 4 weeks:

Shift A:



6:00 AM – 4:00 PM

Shift B: 12:00 PM – 10:00 PM (Saturday, Sunday & Cognizant holidays)

Shift C: 10:00 PM – 8:00 AM

- Weekend working as per roster with weekday weekly offs
- Night-shift cab facility available
- Additional night-shift payout as per eligibility
- No WFH
- Travel allowance available for candidates not opting for company transport in Bangalore & Hyderabad

What You'll Gain

Chance to work alongside senior Data Engineers and Data Scientists and build hands-on experience in AI/GenAI operations, monitoring, data pipelines and production support.

Interested candidates can share their updated CV along with current CTC, expected CTC, notice period and preferred location.

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📌 24 X 7 Application Monitoring support executive (Hyderabad)
🏢 WSNE Consulting
📍 Hyderabad