Job Description

About the role

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Join USI Talent Acquisition as a Saviynt SME to lead operational delivery and technical excellence across Saviynt IAM managed services. Drive platform stability, integrations, compliance, and automation while collaborating with stakeholders and third-party teams.

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Key responsibilities

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- Lead end-to-end operational activities for Saviynt including incident management, problem resolution, access reviews, and compliance monitoring.
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- Drive advanced troubleshooting, root cause analysis, and permanent corrective actions in production and non-production environments.
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- Design, engineer, and support Saviynt integrations, configurations, connector lifecycle, and platform enhancements.
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- Provide technical leadership for releases, patches, upgrades, ensuring change governance, risk mitigation, and CAB ownership.
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- Develop and maintain documentation, runbooks, and SOPs to ensure repeatable and governed support operations.
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- Coordinate cross-functional teams and vendors to resolve defects, manage dependencies, and improve service quality.
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- Implement automation and process improvements to reduce manual effort and enhance control effectiveness.
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- Support requirements analysis, design validation, testing oversight, and smooth transition of enhancements to steady-state operations.
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Required skills and experience

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- 3+ years of hands-on experience supporting Saviynt in managed services,



operations, or implementations, with 4+ years total in IAM domain.
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- Deep knowledge of IAM operations covering incidents, changes, service requests, access certifications, user lifecycle, provisioning, audit, and compliance.
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- Hands-on exposure to at least two IAM platforms or adjacent domains such as IGA, AM, or CIAM.
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- Proven experience managing access review campaigns including scope, stakeholder coordination, remediation, tracking, and audit evidence.
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- Solid expertise in compliance frameworks including SOX, GDPR, ISO via audit support and control implementation.
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- Ownership of change governance, release management, rollback planning, and production support controls.
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- Advanced troubleshooting skills involving Saviynt configurations, automation scripting, and ITSM processes.
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- Excellent documentation, reporting, and executive communication capabilities.
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- Experience managing vendor relationships, defect tracking, and dependency resolution.
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Nice to have

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- Certifications such as Saviynt Certified IGA Professional, IAM, ITIL, or relevant security certifications.
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- Experience working in multi-location teams within Hyderabad, Bengaluru, Pune, Kolkata, or Chennai.
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- Flexibility for night, weekend, and holiday shifts including on-call support as required.
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Location

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Hyderabad, Telangana, India

📌 USI-CTS Saviynt Operate 3 - 8 Yrs (Hyderabad)
🏢 Alignity
📍 Hyderabad