Front Office Receptionist – Sri Madhavanji Kerala Ayurvedic Hospital

Job Title: Front Office Receptionist
Department: Front Office / Guest Relations
Location: Sri Madhavanji Kerala Ayurvedic Hospital

Job Summary

We are looking for a friendly, well-groomed, and customer-oriented Front Office Receptionist to be the first point of contact for patients and guests visiting Sri Madhavanji Kerala Ayurvedic Hospital. The candidate should have excellent communication skills and a professional approach to patient hospitality and front-office operations.

Key Responsibilities

- Welcome and assist patients, guests, and visitors in a warm and qualified manner.
- Handle front-office enquiries, phone calls, appointments, and patient registrations.
- Provide information about hospital services, treatments, doctors, therapies, and facilities.
- Coordinate appointments and communicate with doctors and other departments.
- Maintain patient records, enquiry details, and front-office documentation.
- Assist patients with check-in/check-out and other administrative requirements.
- Handle WhatsApp and other patient enquiries professionally.
- Follow up with enquiries and appointments when required.
- Maintain a clean, organized, and welcoming reception area.
- Ensure a high standard of hospitality and patient service.

Candidate Requirements





- Excellent communication skills in English, Telugu, and Hindi – mandatory.
- Pleasant personality with a warm and courteous approach.
- Valuable interpersonal and customer-service skills.
- Basic computer knowledge and ability to use email, WhatsApp, and MS Office.
- Ability to handle multiple tasks and work calmly in a busy hospital environment.
- Prior experience in hospital, healthcare, hotel, wellness, Ayurveda, or hospitality will be an advantage.
- Degree/Diploma in Hospitality, Hotel Management, or a related field is an added advantage.
- Freshers with good communication skills and a strong interest in hospitality may also be considered.

What We Are Looking For

- Professional and well-groomed appearance
- Positive attitude and willingness to learn
- Patient and empathetic approach
- Good telephone etiquette
- Strong sense of responsibility
- Ability to work as part of a team

Employment Type: Full time
Experience: Freshers and experienced candidates can apply
Industry: Healthcare / Ayurveda / Hospitality

If you are passionate about providing excellent patient service and hospitality, we would love to hear from you. Please email your Resumes/CV to [email protected]

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Receptionist Front Office Executive (India)
🏢 Sri Madhavanji Ayurvedic Hospital
📍 India