Job Description – Catering Supervisor

Position: Catering Supervisor
Department: Catering / Food & Beverage Operations
Experience: 2–5 Years
Reporting To: Catering Manager / Operations Manager

Job Summary

We are looking for an experienced Catering Supervisor to oversee the day-to-day operations of a corporate kitchen and café serving an MNC client. The candidate will be responsible for ensuring smooth food production, café operations, service quality, hygiene, manpower management, inventory control and client satisfaction.

Key Responsibilities

- Supervise the daily kitchen and café operations and ensure smooth service.
- Coordinate with the Chef/Kitchen Team for timely preparation and service of meals, snacks and beverages.
- Ensure food is served as per the approved menu, quality and quantity standards.
- Monitor café counters, serving areas, replenishment and presentation.
- Ensure compliance with food safety, hygiene, cleanliness and sanitation standards.
- Monitor kitchen equipment, utensils and other operational requirements.
- Manage and allocate duties to kitchen, café and service staff.
- Monitor staff attendance, grooming, hygiene, punctuality and discipline.
- Coordinate with HR regarding recent joiners, employee attendance, absenteeism, replacements and employee-related requirements.
- Maintain daily attendance and operational records and share required reports with HR/Operations.
- Monitor food stock, consumables and inventory levels and coordinate with the concerned team for timely replenishment.
- Control food wastage, portioning and operational costs.




- Coordinate with vendors/suppliers for timely delivery of required materials, where applicable.
- Handle client/employee queries and ensure timely resolution of service-related complaints.
- Monitor customer feedback and implement improvements in food and service quality.
- Ensure proper opening and closing procedures for the kitchen and café.
- Maintain daily/weekly/monthly MIS and operational reports.
- Coordinate with Operations, HR, Procurement, Finance and the client team for smooth functioning.
- Ensure all employees follow company and client SOPs, safety guidelines and workplace policies.

Key Skills & Requirements

- 2–5 years of experience in corporate catering, café, QSR, hotel or institutional food operations.
- Experience managing a corporate/MNC kitchen or café will be preferred.
- Good knowledge of food hygiene, safety and sanitation practices.
- Strong team-handling and people-management skills.
- Good communication and client-handling skills.
- Ability to manage high-volume operations and peak-hour service.
- Good knowledge of inventory, wastage and portion control.
- Basic knowledge of MS Excel, attendance and operational reporting.
- Ability to work in shifts and manage operational requirements.

Key Performance Areas

- Kitchen & café operational efficiency
- Food quality and timely service
- Food safety, hygiene and cleanliness
- Customer/client satisfaction
- Staff attendance, grooming and productivity
- Inventory and wastage control
- Menu and portion compliance
- Complaint resolution
- Timely HR and operational reporting
- Team discipline and performance

Pay: ₹25,000.00 - ₹28,000.00 per month

Work Location: In person

📌 Catering Supervisor (Electronic City)
🏢 LE CHATEAU
📍 Electronic City