About the Company:

At Nyati Group, customer is the central focus of all our ventures. We put an earnest effort in understanding the aspirations of our buyers with the objective of meeting all their expectations. We believe there is no joy greater than delivering customer happiness and satisfaction.

Nyati Group combines the dual ethos of integrity and aesthetics in building futuristic landmarks. With customer at the core of all its endeavours, every project under the Nyati brand is conceptualised keeping in mind the aspirations of the buyer. This helps us to build enriching living spaces that exude a sense of pride amongst the inhabitants.

With footprints into sectors like EPC, Hospitality and Healthcare the group aims to deliver inspiring milestones in every field it ventures as it explores newer horizons of growth.

Job Title: Guest Relationship Executive
Location: Baner

Education: Bachelor’s degree

Experience: 1-3 Years
Company: Nyati Group
Industry: Real Estate/Construction

Key Responsibilities:

· Manage and assist walk-in clients, brokers, and channel partners at project sites.

· Ensure completion and maintenance of client/broker walk-in forms and records.

· Escort visitors to the designated waiting area and ensure a comfortable experience.

· Allocate sales managers to walk-in enquiries on a rotational basis as approved by the Site Head.





· Provide accurate and timely information regarding project details and address customer queries effectively.

· Maintain customer enquiry records, databases, and MIS reports with regular updates.

· Coordinate pantry and stationery inventory and ensure adequate stock availability.

· Oversee basic housekeeping and reception area upkeep to maintain a qualified environment.

· Arrange refreshments (tea/coffee) for guests, clients, and visitors as required.

· Ensure all customers are attended to promptly and receive a positive customer experience.

Required Skills:

· Excellent communication and interpersonal skills with a customer-centric approach.

· Proficiency in English, Hindi and Marathi.

· Freshers with strong communication skills are welcome; prior experience in customer service, front office, sales, marketing, or telemarketing will be an added advantage.

· Basic knowledge of MS Office and computer applications.

· Well-groomed, presentable, and capable of handling customer interactions professionally.

· Strong organizational, coordination, and multitasking abilities.

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Work Location: In person

📌 Guest Relationship Executive (India)
🏢 Nyati Group
📍 India