We are seeking a highly disciplined, detail-oriented, and articulate Property Management Associate to support the daily operations of our property portfolio. In this role, you will serve as the primary operational link between residents, property owners, maintenance agencies, and vendors.

If you excel at tenant relations, maintenance workflows, rental collection, and vendor coordination—and can communicate seamlessly with a clear, neutral English accent—we would love to hear from you.

Key Responsibilities1. Maintenance & Vendor Coordination

- Primary Point of Contact: Act as the main liaison between residents, service providers, and vendors throughout the maintenance lifecycle.
- Vendor Operations: Liaise with contractors, local vendors, and service agencies to ensure timely, high-quality, and cost-effective resolution of property issues.
- Issue Escalation: Identify and escalate complex, high-risk, or recurring property issues to the Property Manager promptly.

2. Rental Collection & Operations

- Track rental dues and execute routine, professional follow-ups on delinquent payments.
- Assist with resident onboarding, move-in/move-out workflows, and lease renewal tracking.
- Address day-to-day resident inquiries and foster strong, positive tenant relations.

3.



Software & Data Management

- Maintain accurate, up-to-date property records, maintenance logs, and schedules using Excel and Google Sheets.
- Utilize property management platforms daily to track tasks and streamline communication.

Requirements & Qualifications

- Experience: Prior experience in property management, maintenance coordination, or customer support preferred.
- Maintenance Savvy: Strong understanding of maintenance workflows, issue prioritization, and vendor management.
- Communication: Exceptional command of spoken and written English with a neutral accent and clear articulation.
- Schedule Flexibility: Comfortable working full time in US PDT Business Hours (Night Shift IST).
- Tech Proficiency: Hands-on experience with Microsoft Excel, Google Sheets, and general cloud software. Experience with AppFolio, DoorLoop, or similar property management platforms is a strong plus.
- Soft Skills: Outstanding multitasking, time management, problem-solving, and attention to detail.

Benefits & Work Environment

- 100% Remote / Work-from-Home setup
- Opportunities for growth within property operations

Pay: ₹400,000.00 - ₹450,000.00 per year

Work Location: Remote

📌 Property Management Associate (India)
🏢 New Era Property Management
📍 India