Roles & Responsibilities

- Handle customer queries through phone calls, WhatsApp, and other communication channels.
- Provide accurate information about products, services, and processes.
- Understand customer requirements and provide suitable solutions.
- Resolve customer complaints and issues professionally.
- Follow up with customers when required.
- Maintain proper records of customer interactions.
- Coordinate with internal teams to resolve customer concerns.
- Ensure excellent customer service and customer satisfaction.
- Follow company policies and maintain qualified communication.

Requirements

- Good communication and interpersonal skills.
- Ability to communicate effectively with customers.
- Languages: Malayalam, Tamil, Kannada, Hindi, and English preferred.
- Basic computer knowledge.
- Freshers and experienced candidates can apply.
- Positive attitude and willingness to learn.

Pay: ₹10,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Support Executive (CSE) (Mattancherry)
🏢 Login2 Creations
📍 Mattancherry