- Perform mainframe CICS software upgrades coupled with administration and tuning to support mainframe environments
- Current version is CICS 5
- Provide high degree of technical support 24 7 to reduce the likelihood of significant service outage or disaster
- Analyze new versions of CICS for functionality improving systems performance and reduce cost
- Tracking and analyzing performance and resource utilization of CICS systems
- Recommend changes upgrades and enhancements based on the technical analysis
- Perform problem diagnostics and resolutions as well
- Participate in incident and problem management activities related to applications and CICS
- Encourage and ensure collaboration across functional users and vendors to provide guidance and manage different tasks with a can do attitude
- Execute project and internal initiative responsibilities as assigned or delegated
- Walking ahead by being enthusiastic and responsible for strengthening and developing system skills
- Develop and maintain operational documentation best practices and run books for the operational platform
- Upskill junior systems programmers
- Good knowledge on software configuration management systems
- Robust business acumen strategy and cross industry thought leadership
- Awareness of latest technologies and Industry trends
- Logical thinking and problem solving skills along with an ability to collaborate
- Two or three industry domain knowledge
- Understanding of the financial processes for various types of projects and the various pricing models available
- Client Interfacing skills
- Knowledge of SDLC and agile methodologies
- Project and Team management