Subject Matter Expert (Support&Ops) (India)

Subject Matter Expert (Support&Ops) (India)

22 Aug
|
HCLTech
|
India

22 Aug

HCLTech

India

Noida, Uttar Pradesh
Job Summary

Strong knowledge of HANA Database Architecture. Ability to manage system performance across different HANA nodes, monitor resource utilization, and Identify Expensive SQL statements. Ability to Troubleshoot performance Issues and implement data optimization techniques such as Table partitioning and table redistribution. Solid knowledge of HANA Security and Configure User Access Controls. Must have good experience with Operating Systems, specifically Windows and Linux scripting SAP BODS Administration: - Install and configure SAP BusinessObjects Data Services (BODS), including server and client tools. Monitor system performance and manage user accounts, roles, and permissions. SAP SLT Administration: - Oversee the installation, configuration, and management of SAP Landscape Transformation (SLT) systems for data replication and real-time data integration. Set up and manage data replication jobs, configure data transformation rules, and resolve replication issues. Monitor system performance, optimize replication processes, and perform regular maintenance and updates. SAP Analytics Cloud (SAC) Administration: Create and manage user accounts, assign roles and permissions, and adjust permissions for various functions and data sources. Configure and manage connections to data sources such as SAP HANA. Live data connections to backend systems Strong knowledge of SAML for Single Sign-On (SSO)



configurations and manage SSL/TLS certificates to ensure secure communication. Manage HANA transports using Delivery Units, and Lifecycle Management (LCM), and understand and configure transport routes for efficient object transfer. Configure and manage system alerts to monitor and

Key Responsibilities
1. To ensure on-time resolution & quality compliance of escalated tickets/incident as per the agreed SLA
2. To perform value addition activities (such as mentoring administrators/team members, preparing SOPs, maintaining effective documentation simultaneously and Knowledge sharing.) In addition act as a liaison to the business segment, facilitating effective communication and presentation to key business stakeholders as & when required.
3. To validate Change Order Implementation Plan & Human Error Compliance and participate in Capacity planning
4. To ensure positive customer feedback & satisfaction through active participation in customer meetings to understand any issues faced
5. To validate analyses (eg. Root Cause Analysis ,Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders

#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

📌 Subject Matter Expert (Support&Ops) (India)
🏢 HCLTech
📍 India

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: subject matter expert (support&ops) (india) / india