Position: Customer Relationship Manager – IT Hardware Sales
Location: Sector 15, Gurugram
Experience: 2–6 Years

About the Role:
We are looking for a proactive Customer Relationship Manager with a background in IT Hardware Sales to build long-term client relationships, drive customer satisfaction, and support revenue growth. The ideal candidate will manage key accounts, handle client servicing, and identify new business opportunities in IT hardware, networking, and IT solutions.

Key Responsibilities:
- Manage and nurture relationships with existing clients in IT hardware & networking segment
- Act as the primary point of contact for customer queries and ensure quick issue resolution - Coordinate with sales, technical, and support teams to ensure smooth service delivery
- Conduct regular client follow-ups, site visits, and maintain updated customer records in CRM
- Identify upselling and cross-selling opportunities for IT hardware, networking products & AMC services
- Prepare sales reports, pipeline reports, and maintain CRM documentation




- Achieve client retention and satisfaction targets

Requirements:
- Bachelor’s degree in any discipline2–6 years of experience in Customer Relationship Management, Client Servicing, Account Management, or IT Hardware Sales
- Solid communication, negotiation, and interpersonal skills
- Proficiency in MS Excel, MS Word, and CRM tools
- Prior experience in IT Hardware / Networking / IT Solutions industry preferred
- Ability to work independently and meet client & sales targets

Why Join Us?
-Professional and growth-oriented work environment
- Exposure to enterprise and corporate clients
- Career advancement in IT sales & account management
- Opportunity to work with a growing IT solutions company

How to Apply:

Interested candidates can share their updated resume at [email protected]

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Customer Relationship Manager (India)
🏢 Qualo Tec
📍 India