Fashion Consultant – Kiosk
Location: Palladium Ahmedabad / Gandhinagar
Brand: Isharya
Function: Retail Sales
Experience: 1–3 years
Employment Type: Full-time
About the Role
We are looking for a customer-focused and target-driven Fashion Consultant to join our kiosk at Palladium. The role involves engaging with customers, understanding their preferences, providing personalised styling recommendations and driving sales while delivering a premium brand experience.
Key Responsibilities
- Welcome and engage customers visiting the kiosk and create a warm, premium shopping experience.
- Understand customer requirements, preferences, occasions and budgets to recommend the right products.
- Drive individual sales targets and contribute to overall kiosk targets.
- Focus on key retail metrics such as Conversion, ATV, UPT and productivity.
- Use CRM/customer data to capture customer information, preferences, purchase history and follow-up opportunities.
- Build and maintain strong customer relationships to drive repeat purchases and customer retention.
- Proactively follow up with existing customers for current launches, collections, occasions and relevant offers.
- Provide personalised styling and product recommendations.
- Maintain strong knowledge of products, collections, materials, pricing and brand story.
- Ensure the kiosk is maintained as per VM, grooming and brand standards at all times.
- Support billing, stock replenishment, inventory checks and other kiosk operations.
- Maintain accurate customer and sales data in the CRM.
- Handle customer queries and complaints professionally and ensure timely resolution.
- Support the team in achieving daily, monthly and annual sales targets.
- Maintain high standards of personal grooming, communication and customer service.
Key Skills
- Strong communication and interpersonal skills.
- Customer-oriented and sales-driven approach.
- Good styling and product recommendation skills.
- Comfortable working with sales targets and retail KPIs.
- Basic understanding of ATV, UPT, Conversion and CRM.
- Strong follow-up and relationship-building skills.
- Well-groomed, confident and presentable.
- Ability to work in a fast-paced, premium retail environment.
Preferred: Experience in jewellery, fashion, luxury, beauty or premium lifestyle retail.
Pay: From ₹25,000.00 per month
Work Location: In person
📌 Retail Sales Consultant (India)
🏢 Isharya
📍 India