Job Title: Home Security Device Technical Support Executive

Location: Sector 30, Gurugram (Work From Office)

Job Type: Full-Time

Job Description:

We are hiring Technical Support Executives for a Home Security Device Support Process in Gurugram. Candidates should have experience in customer service, technical support, or upselling and be comfortable assisting customers with troubleshooting and product-related queries.

Key Responsibilities:

- Provide customer support through voice or chat channels
- Troubleshoot basic technical issues related to home security devices
- Resolve customer queries efficiently and professionally
- Maintain accurate records of customer interactions
- Deliver excellent customer service and customer satisfaction

Eligibility Criteria:

- Graduate or Undergraduate
- Minimum 6 months of experience in Customer Service, Technical Support,



Semi-Technical Support, BPO, Call Center, Customer Care, or Upselling
- Good verbal and written communication skills
- Robust problem-solving and customer-handling abilities
- Basic computer knowledge

Pay: ₹25,000.00 - ₹34,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):

- Kindly provide your 10-digit mobile number for phone call interview without country code or spaces (Example: +91-XXXXXXXXXX).

Work Location: In person

📌 BPO - Technical Support | Role (6 Month Exp) (India)
🏢 Radical Minds Technologies
📍 India