Noida, Uttar Pradesh
Job Summary

Job Summary : We are looking for an experienced Microsoft 365 & Google Workspace L3 Engineer to provide advanced administration, engineering, troubleshooting, and operational support for enterprise collaboration and productivity platforms. The candidate will act as the highest level of technical escalation, driving platform stability, security, automation, and modernization initiatives across Microsoft 365 and Google Workspace environments. Experience with hybrid messaging, identity integration, compliance, and cloud collaboration technologies is essential. The role aligns with expertise areas highlighted in existing organizational profiles covering Microsoft 365, Google Workspace, compliance, and user lifecycle management.

Key Responsibilities

Job Responsibilities : Microsoft 365 Administer and support Exchange Online/ Microsoft Teams / SharePoint Online/ OneDrive for Business Microsoft Entra ID (Azure AD)/ Microsoft Defender Suite/ Microsoft Purview Design and manage hybrid Exchange environments. Configure mail flow, connectors, transport rules, DKIM, SPF, and DMARC. Manage Teams policies, governance, telephony, and collaboration security. Handle complex tenant administration, migrations, and tenant-to-tenant moves. Implement Conditional Access, MFA, and Identity Protection controls. Google Workspace Administer Google Workspace services: Gmail/ Google Drive/ Google Meet/ Google Chat/ Google Calendar/ Google Vault Manage Google Workspace security, compliance, and governance. Configure SSO, directory synchronization, and identity federation. Support large-scale mailbox and collaboration migrations. Platform Engineering & Operations: Act as L3 escalation point for critical incidents and problem management. Perform root cause analysis and implement permanent fixes. Lead platform upgrades, transformations, and migration projects.



Develop automation using PowerShell, Power Automate, Graph API, and scripting tools. Create technical documentation, SOPs, KB articles, and architecture diagrams. Participate in on-call support and major incident bridges. Support capacity planning, performance optimization, and service improvements. Security & Compliance Implement and manage/DLP Policies/ Retention Policies/ eDiscovery/Legal Hold/ Information Protection Data Governance Controls Conduct security reviews and compliance assessments. Collaborate with IAM, Security, and Risk teams. Mandatory Skills Microsoft 365 Exchange Online Administration Microsoft Teams Administration SharePoint Online Administration OneDrive Administration Microsoft Entra ID / Azure AD Microsoft Defender Microsoft Purview M365 Security & Compliance Google Workspace Gmail Administration Google Workspace Security Center Google Vault Google Drive Administration Google Meet Administration Google Directory Services Workspace Compliance & Governance Identity & Security SAML/OAuth/OpenID Connect/MFA/Conditional Access/Identity Federation/SSO Automation PowerShell/Microsoft Graph API/Power Automate/Scripting & Automation

Skill Requirements

Skill Requirement : Zoom Administration Intune / Endpoint Management Microsoft Copilot Administration Google Workspace Migrate Cloud Identity Premium Azure Fundamentals Cybersecurity Governance ServiceNow ITIL Framework

Other Requirements

Other Requirement : Solid troubleshooting and analytical abilities Excellent stakeholder management skills Customer-facing communication capability Documentation and presentation skills Ability to lead technical discussions and mentor junior engineers

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📌 Subject Matter Expert (Support&Ops) (Noida)
🏢 HCLTech
📍 Noida