The British Council is hiring for Associate / Operations Executive - Customer Service roles at our Global Shared Services Centre in Noida.

We’re inviting eligible candidates to attend our Walk-In Interview Drive .

REGISTER NOW : https://britishcouncil.eightfold.ai/events/candidate/landing?plannedEventId=3E6QkxNJMY

- Registration and CV upload are mandatory for the interview process.
- Walk-ins without prior registration or with incomplete registration will need to complete registration on-site before proceeding to the interview.

Walk-In Interview Details

Dates: 31 August – 5 September 2026

Time: 10:00 AM – 4:00 PM (IST)

Location: British Council, Advant IT Park, Tower B, 12th Floor, Sector 142, Noida

About Role

Executive Operations – Customer Service

Own customer queries end-to-end and drive service excellence in a fast-paced global operations workplace.

- Education: Any Bachelor’s degree
- Experience: 6 months–3 years in customer service or backend operations
- Communication: Proficient in English and Hindi
- Skills:



Comfortable using computers and good keyboard handling skills

Important Requirements – All Roles

- Contract: 1-Year Fixed Term Contract (FTC) — standard for this role, renewed based on performance and business need
- Work Schedule: 24x7 rotational shifts, including nights
- Working Pattern: 5 working days with 2 weekly offs, which may not always fall on weekends
- Work Location: Fully onsite
- Training & Assessment: Successful candidates will be required to complete mandatory process training and achieve the required pass mark in a competency assessment before undertaking independent production responsibilities. Support, coaching and reassessment opportunities will be provided where applicable.

What to Bring

- Printed copy of your CV
- Soft copy of your CV on your phone
- Valid National ID (Aadhaar/PAN/Passport)

Pay: ₹200,000.00 - ₹500,000.00 per year

Work Location: In person

📌 Operation Executive - Customer Service (Noida)
🏢 British Council
📍 Noida