Customer Care Executive – Candidate

Position: Customer Care Executive
Work Location: Vazhakkad, Malapuram (Direct Office Job)
Working Hours: 1:00 PM – 10:00 PM
Weekly Off: 1 day per week (any day)

Gender: M

Key Responsibilities:

- Handle customer inquiries through social media chats and messaging platforms.
- Respond to customer emails professionally and promptly.
- Handle incoming and outgoing customer calls related to GCC countries.
- Provide accurate information and resolve customer queries effectively.
- Maintain a professional and friendly communication style with customers.
- Follow up with customers and ensure timely resolution of issues.
- Coordinate with internal teams when required to resolve customer concerns.
- Maintain proper records of customer interactions and follow-ups.

Requirements:





- Positive communication skills in Hindi(Must) and English.
- Strong written communication skills for chat and email handling.
- Good telephone etiquette and customer-handling skills.
- Basic computer knowledge and familiarity with social media platforms.
- Ability to work from 1:00 PM to 10:00 PM.
- Previous customer service/call centre experience will be an advantage.
- GCC customer-handling experience is good.

Key Skills:
Customer Service | Chat Support | Email Support | Call Handling | Social Media Communication | Problem Solving | Communication Skills- Hindi and English

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Care Executive - Immediate Joining (India)
🏢 Important Business
📍 India