Job Description – Credit & Collections Manager

Department: Finance & Accounts
Position: Credit & Collections Manager
Experience: 7+ Years
Qualification: B.Com / M.Com with CS qualification preferred
Industry: Offshore / Marine / Oil & Gas / Engineering Services
Location: Mumbai
Travel: Willingness to travel outstation as required

About the Role

We are looking for an experienced and proactive Credit & Collections Manager to manage the complete invoicing and receivables cycle, including raising and maintaining invoices, coordinating with clients, following up for outstanding payments, and managing debtor accounts.

The ideal candidate should have strong accounting knowledge, excellent communication and drafting skills, and the confidence to independently coordinate with clients and travel outstation for payment follow-ups when required.

Key Responsibilities

- Prepare, raise, and maintain accurate invoices for clients as per contractual and commercial terms.
- Ensure timely submission of invoices along with all required supporting documents.
- Maintain proper records of invoices, outstanding receivables, credit notes, debit notes, and payment status.
- Monitor the Accounts Receivable / Debtors ageing and ensure timely collection of outstanding amounts.
- Regularly follow up with clients for pending and overdue payments through calls, emails, and meetings.
- Coordinate with clients' Accounts, Commercial, Procurement, and Finance teams for invoice clearance.
- Identify reasons for delayed payments and coordinate internally to resolve invoice discrepancies and documentation issues.
- Prepare and share regular outstanding, collection, and ageing reports with management.
- Maintain robust relationships with clients while ensuring timely recovery of dues.
- Handle debtor-related queries, payment commitments, disputes, and escalations.
- Draft professional emails, payment reminders, collection letters, and other commercial correspondence.
- Coordinate with internal Accounts, Operations, Commercial, and Management teams regarding receivables.




- Visit clients at their offices or project locations, including outstation travel, for payment follow-up and collection when required.
- Maintain proper documentation and records of all collection activities and client communications.
- Support management in improving the company's credit control and collection processes.
- Ensure compliance with company policies and applicable accounting practices.

Required Skills & Competencies

- Minimum 7 years of relevant experience in Credit Control, Accounts Receivable, Collections, Billing, or Debtors Management.
- Strong accounting and commercial knowledge.
- Excellent understanding of invoicing, receivables, debtor ageing, and payment collection.
- Strong B.Com / Accounting background; CS qualification will be an added advantage.
- Excellent English communication skills – verbal and written.
- Robust email drafting and business correspondence skills.
- Good negotiation, follow-up, and client relationship management skills.
- Ability to communicate confidently with senior client representatives.
- Strong analytical and problem-solving abilities.
- Proficiency in MS Excel and accounting/ERP systems.
- Ability to work independently and take ownership of collection targets.
- Willingness to travel outstation for client meetings and payment follow-ups.

Preferred Candidate Profile

- Experience with a reputed company, preferably in Offshore, Marine, Oil & Gas, Engineering, Construction, Shipping, or related industries.
- Mature, professional, confident, and well-presented personality.
- Strong interpersonal skills with the ability to handle difficult payment discussions professionally.
- Candidate should be comfortable dealing directly with clients and travelling when required.

Key Performance Areas (KPIs)

- Timely and accurate invoice submission.
- Reduction in overdue receivables.
- Collection against outstanding invoices.
- Reduction in debtor ageing.
- Resolution of invoice/payment disputes.
- Timely follow-up and closure of payment commitments.
- Accuracy and completeness of receivables records and reports.

Pay: ₹50,000.00 - ₹75,000.00 per month

Work Location: In person

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