Key Responsibilities

Customer Interaction: Greet commercial fleet owners or drivers and listen to vehicle complaints.

Job Card Creation: Document exact mechanical or electrical issues on official workshop job cards.

Cost Estimation: Provide accurate time and cost estimates for parts and labor before repairs begin.

Workshop Coordination: Partner with the Senior Technician Team to track vehicle repair progress.

Service Upselling: Recommend value-added services, AMC (Annual Maintenance Contracts), and genuine Force Motors spare parts.

Vehicle Delivery: Explain performed repairs and invoices clearly to the customer upon vehicle handover.

Insurance Handling: Verify insurance coverages and process claims for accidental commercial vehicles.

Warrenty Handling :

Identify warrantable parts, check vehicle service history, and submit warranty claims directly into the Force Motors system.

Role Requirements & Qualifications

Education: Diploma or Bachelor’s Degree in Automobile or Mechanical Engineering.





Experience: 3 to 5+ years of experience in automotive service advising, with a strong preference for Passenger or Luxury cars or commercial vehicle backgrounds.

Technical Knowledge: Strong understanding of commercial vehicle aggregates, diesel engines, and troubleshooting.

Language Skills: Fluency in Tamil is mandatory for driver interaction; professional English is required for system documentation and dealership reporting.

Computer Skills: Experience using Dealer Management Systems (DMS) for job card routing.

Compensation :

Salary ranges from ₹15,000 to ₹20,000 per month, depending on experience levels and PF & ESI Perks.

Work Location:

Perumugai, Vellore

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Cell phone reimbursement
- Paid time off

Work Location: In person

📌 Service Advisor ( Force Motors- Navins Trucks ) (India)
🏢 Navin motors
📍 India