We are looking for a smart and courteous Guest Relations Executive to manage the front desk and ensure a pleasant experience for all guests and visitors. Responsibilities include welcoming guests, handling check-ins and check-outs, managing bookings, answering phone calls, and coordinating with various departments to fulfill guest requests.

Key Responsibilities:

- Greet and assist guests with a warm and professional attitude
- Handle reservations, check-ins, and check-outs efficiently
- Manage phone calls, emails, and walk-in inquiries
- Maintain front desk records and ensure accurate data entry
- Coordinate with housekeeping and other departments for guest needs
- Handle guest complaints and provide timely resolutions

Requirements:

- Good communication and interpersonal skills
- Proficiency in MS Office and front desk systems (PMS knowledge is a plus)




- Pleasant personality and a customer-first attitude
- Minimum qualification: Any degree in Bachelor or Diploma

Job Type: Full-time

Pay: From ₹18,000.00 per month

Perks:

- Flexible schedule
- Health insurance
- Leave encashment

Ability to commute/relocate:

- Maraimalai Nagar, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Experience:

- Hotel Front Desk: 1 year (Required)

Language:

- English (Required)
- Tamil (Preferred)
- Hindi (Preferred)

License/Certification:

- certificate in Hotel Management or related courses (Preferred)

Shift availability:

- Day Shift (Preferred)
- Night Shift (Required)

Work Location: In person

📌 Guest Relations Executive (Maraimalai Nagar)
🏢 Hotel Bakya Slot
📍 Maraimalai Nagar