Job Title: Customer Success Manager (CSM)

Nisiki is a manufacturer of high precision electro-mechanical components and a Total Solution

Provider for the success of more than 600+ OEM customers. As a CSM, you will be part of a sales

team handling domestic and global OEM customers. Nisiki components are highly critical and

essential for the customer’s finished product. A CSM must propose Nisiki components as a technocommercial

solution for the success of our customer and as a result contribute to the growth of Nisiki.

Basic Requirements:

 Diploma or Bachelor’s degree in Mechanical or Electrical Engineering.

 Professional Experience: Min 3-5 years.

 Base Location: Rudrapur / Roorkee.

 Willingness to travel extensively and work with customer.

 Excellent communication and interpersonal skills.

 Soft Skills: MS Office - Word/Excel.

Responsibilities:

 A CSM must have frequent personal face to face meetings with Key Decision Makers (KDM)

across all departments at the OEM customer's organization.





 A CSM should understand the customer's product and manufacturing process in depth.

 A CSM needs to identify the customer's various obstacles or pain points and provide a logical

techno-commercial solution.

 A CSM must ensure that they are working towards the success of our OEM customers.

Required capabilities

 Constant differentiation of Nisiki from competition.

 Educate the KDMs on PROP.

 Speedy extraction of truthful information (data) from KDMs.

Permanent rule of OEM procurement, (PROP):

For their own business survival and growth, an OEM must necessarily buy their components from the

best available global vendor and allocate major SOB to that vendor.

Pay: ₹30,000.00 - ₹40,000.00 per month

Perks:

- Cell phone reimbursement
- Internet reimbursement
- Provident Fund

Work Location: In person

📌 Sr. Sales Executive (India)
🏢 Nisiki India
📍 India