Others, Uttar Pradesh
Job Summary

“N+1 T2ID PRF – not to be mapped against other internal resources.” 52192137 - Kapil Kumar Required skills: The candidate must be: Fluent in English Motivated Respectful to customers Team Worker Required knowledge The candidate Must have knowledge about the power shell scripting Must have knowledge on Windows servers Must have knowledge about EOP rules Must have knowledge about Outlook issues Hands on experience for Exchange 2010 and Lync 2010 or 2013 Client connectivity knowledge related to exchange 2010 Providing Level 2 support for Exchange 2007/2010/2013/O365 users Should the team to achieve customer satisfaction/SLA Excellent Written and communication skills Interact with different support team/customer to resolve the issues within SLA time period Attend customer meeting and full fill customer expectations Operational management of a Global Exchange domain Participate in a 24/7-hour on-call rotation to provide after business hours support Physical and logical server monitoring of Microsoft Exchange 2007/2010/2013 systems including hardware, operating system and applications Monitor e-Mail messaging to internal and external Domains Internet, SMTP messaging

N+1 T2ID PRF – not to be mapped against other internal resources.” 52192137 - Kapil Kumar\\r\\nRequired skills: \\r\\nThe candidate must be: \\r\\n Fluent in English\\r\\n Motivated\\r\\n Respectful to customers\\r\\n Team Worker\\r\\nRequired knowledge\\r\\nThe candidate\\r\\nMust have knowledge about the power shell scripting\\r\\nMust have knowledge on Windows servers\\r\\nMust have knowledge about EOP rules\\r\\nMust have knowledge about Outlook issues\\r\\nHands on experience for Exchange 2010 and Lync 2010 or 2013\\r\\nClient connectivity knowledge related to exchange 2010\\r\\nProviding Level 2 support for Exchange 2007/2010/2013/O365 users\\r\\nShould the team to achieve customer satisfaction/SLA\\r\\nExcellent Written and communication skills\\r\\nInteract with different support team/customer to resolve the issues within SLA time period\\r\\nAttend customer meeting and full fill customer expectations\\r\\nOperational management of a Global Exchange domain\\r\\nParticipate in a 24/7-hour on-call rotation to provide after business hours support\\r\\nPhysical and logical server monitoring of Microsoft Exchange 2007/2010/2013 systems including hardware, operating system and applications\\r\\nMonitor e-Mail messaging to internal and external Domains Internet, SMTP\\r\\nmessaging

Must have knowledge about the power shell scripting Must have knowledge on Windows servers Must have knowledge about EOP rules Must have knowledge about Outlook issues Hands on experience for Exchange 2010 and Lync 2010 or 2013

Key Responsibilities

NA

Skill Requirements

Required skills: The candidate must be: Fluent in English Motivated Respectful to customers Team Worker

Other Requirements

Client connectivity knowledge related to exchange 2010 Providing Level 2 support for Exchange 2007/2010/2013/O365 users Should the team to achieve customer satisfaction/SLA Excellent Written and communication skills Interact with different support team/customer to resolve the issues within SLA time period Attend customer meeting and full fill customer expectations Operational management of a Global Exchange domain Participate in a 24/7-hour on-call rotation to provide after business hours support Physical and logical server monitoring of Microsoft Exchange 2007/2010/2013 systems including hardware, operating system and applications Monitor e-Mail messaging to internal and external Domains Internet, SMTP messaging

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📌 SeniorAdministrator - Microsoft Message Queuing (India)
🏢 HCLTech
📍 India