Noida, Uttar Pradesh
Job Summary

Analyse sales and customer data and build reports and dashboards in Power BI — including win/loss analysis and early signals of expansion or churn risk — continuously improving data quality, accuracy and timeliness.
Translate findings into clear, actionable recommendations and insight that inform sales strategy and leadership decisions.
o AI and Sales Tool Identification and Adoption
Identify, evaluate and pilot AI and sales-productivity tools — from LLMs (e.g. Claude, GPT, Gemini) and workflow automation (e.g. n8n, Make, Zapier) to AI sales tools (e.g. Gong, Clari, Clay) — that improve seller effectiveness.
Drive adoption of selected tools across the sales organisation and measure their business impact.
o Sales Enablement
Prepare training material and playbooks and conduct user training for internal and external stakeholders.
Enhance adoption of sales processes and tools and document functional and process requirements in detail.
o Competition Analysis and Market Intelligence
Track competitors, market trends and technology shifts across the productized IT services landscape.
Produce market intelligence briefs and competitive analyses that shape go-to-market and sales strategy.

Key Responsibilities





Analyse sales and customer data and build reports and dashboards in Power BI — including win/loss analysis and early signals of expansion or churn risk — continuously improving data quality, accuracy and timeliness.
Translate findings into explicit, actionable recommendations and insight that inform sales strategy and leadership decisions.
o AI and Sales Tool Identification and Adoption
Identify, evaluate and pilot AI and sales-productivity tools — from LLMs (e.g. Claude, GPT, Gemini) and workflow automation (e.g. n8n, Make, Zapier) to AI sales tools (e.g. Gong, Clari, Clay) — that improve seller effectiveness.
Drive adoption of selected tools across the sales organisation and measure their business impact.
o Sales Enablement
Prepare training material and playbooks and conduct user training for internal and external stakeholders.
Enhance adoption of sales processes and tools and document functional and process requirements in detail.
o Competition Analysis and Market Intelligence
Track competitors, market trends and technology shifts across the productized IT services landscape.
Produce market intelligence briefs and competitive analyses that shape go-to-market and sales strategy.

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📌 Sales Operations I (India)
🏢 HCLTech
📍 India