Duties & Responsibilities:

· Attend daily email flow in the assigned client folder

· Daily Verification, vessel call updates, cargo docs uploading

· Sending Policing reports to respective parties

· Client Policing of assigned clients

· Attend weekly meeting to discuss issues happened in the week

· Keep an eye on performance of their client’s workflow

· Make sure Reduction sheets are updated correctly

· Make sure procedures, Working Instructions are updated and kept on shared folder to use

· Any changes in the process should be discussed in the meeting, email to be sent to entire team and same to be updated in the internal procedures

· Provide training to new joiners of their respective client

Education level / needed knowledge and experience:

· Have a college degree, and a shipping-related training is a plus;

· Job experience, in shipping or business process outsourcing setting is an advantage;





· Have good communicative skills and a good knowledge of English, both speaking and written;

· Affinity with IT systems;

· Have no nine-to-five mentality;

· Ability to work with international contacts and have a global perspective

Have a positive attitude and commitment to the company, based on our three core values of Service, Innovation and Integrity.

Pay: ₹40,000.00 - ₹50,000.00 per month

Application Question(s):

- Can you explain your experience in handling daily client email flow?
- You receive multiple emails from a client, but some required documents are missing. What would you do?
- How do you manage emails received in an assigned client folder?
- You discover that the team is following an outdated Work Instruction. What would you do?
- rate your english language 1 to 10

Work Location: In person

📌 Client Coordinator (India)
🏢 Austral International
📍 India