Location: Bandra West, Mumbai
Department: Restaurant Operations
Employment Type: Full-Time
Experience: 3–7 Years
Salary: ₹25,000 – ₹45,000 per month (Based on Experience)

About the Role

We are looking for an experienced and energetic Restaurant Manager to manage the complete day-to-day operations of a premium multi-cuisine restaurant serving Mexican, Italian, Continental and other cuisines, along with alcoholic beverages. The candidate will be responsible for service quality, staff management, guest satisfaction, sales, cost control, hygiene, and overall restaurant performance.

Key Responsibilities

- Manage the complete day-to-day restaurant operations and ensure smooth service.
- Lead, supervise, motivate, and train waiters, stewards, captains, hosts, and support staff.
- Ensure excellent guest experience, professional service, and high hospitality standards.
- Train service staff on menu knowledge, ingredients, portion details, food presentation, service etiquette, and upselling techniques.
- Ensure waiters understand food and alcohol pairings and can confidently explain suitable combinations to guests.
- Train staff to recommend appropriate wine, spirits, cocktails, beer, and other beverages based on the guest's food selection and preferences.
- Handle customer feedback, complaints, special requests, and service recovery professionally.
- Monitor daily sales, table turnover, average bill value, and overall restaurant performance.
- Prepare staff schedules, manage attendance, and supervise opening, closing, and shift operations.
- Recruit, onboard, train, and develop staff to build a strong and professional team.
- Conduct regular staff briefings and training sessions on menu updates, service standards, promotions, and product knowledge.
- Coordinate closely with the kitchen and bar teams to ensure timely food and beverage service.
- Monitor food and beverage quality,



presentation, temperature, and consistency.
- Maintain proper inventory levels and coordinate with suppliers for timely procurement.
- Control food and beverage costs, wastage, breakage, pilferage, and operational expenses.
- Ensure compliance with FSSAI, hygiene, food safety, fire safety, and applicable liquor regulations.
- Ensure proper handling and service of alcoholic beverages as per company policy and applicable laws.
- Monitor restaurant cleanliness, ambience, table setup, music, lighting, and overall presentation.
- Manage POS operations, billing, cash handling, discounts, voids, and end-of-day closing procedures.
- Prepare daily sales reports, MIS reports, stock reports, staff reports, and other operational reports.
- Support promotional campaigns, events, offers, and marketing activities to increase footfall and revenue.
- Drive upselling and cross-selling of food and beverages to improve average revenue per guest.
- Maintain brand standards and ensure consistent service across all shifts.
- Identify operational issues and implement practical solutions to improve efficiency and profitability.

Candidate Profile

- Bachelor's degree/Diploma in Hospitality Management, Hotel Management, Business Administration, or a related field preferred.
- 3–7 years of experience as a Restaurant Manager, Assistant Restaurant Manager, or similar position.
- Experience in premium dining, casual dining, multi-cuisine, Mexican, Italian, Continental,



or similar restaurants will be an advantage.
- Strong knowledge of food, beverages, menu presentation, and food & beverage pairings.
- Good understanding of alcoholic beverages and their pairing with different cuisines.
- Strong leadership, communication, and team-management skills.
- Ability to train and develop service staff effectively.
- Excellent guest-handling, problem-solving, and complaint-resolution skills.
- Knowledge of POS systems, inventory management, MS Office, and restaurant MIS.
- Strong understanding of restaurant sales, cost control, wastage control, and profitability.
- Ability to work in a rapid-paced environment and manage multiple responsibilities.
- Professional appearance, positive attitude, and strong customer-service orientation.
- Willingness to work rotational shifts, weekends, and public holidays.

Key Performance Areas (KPIs)

- Restaurant sales and revenue growth
- Guest satisfaction and complaint resolution
- Average bill value and upselling performance
- Food & beverage cost control
- Reduction in wastage and stock variance
- Staff productivity and attendance
- Staff training and service quality
- Food and beverage service time
- Hygiene and safety compliance
- Inventory and stock management
- Overall restaurant profitability and operational efficiency

Working Hours

Rotational shifts, including weekends and public holidays, as per restaurant operations.

Interested Candidates

Please share your updated Resume along with the following details via WhatsApp at +91-XXXXXXXXXX:

- Current Designation:
- Total Experience:
- Relevant Experience as a Restaurant Manager:
- Current Salary (CTC):
- Expected Salary (CTC):
- Notice Period:
- Current Location:
- Reason for Job Change:
- Availability for Interview:

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

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