A Customer Relationship Executive Intern assists the client support and sales teams by communicating with clients, answering inquiries via phone, email, or chat, updating CRM databases, and helping resolve service issues to build lasting customer loyalty.

Key Responsibilities: Customer Communication: Talk with clients through phone calls, emails, and messaging apps to share product or service details.

Query & Issue Resolution: Answer routine questions and pass complex problems to senior staff.

Data Management: Keep customer records, interaction logs, and feedback updated in CRM software or spreadsheets.

Follow-Ups: Contact regular or current clients to check satisfaction levels and support onboarding steps.

Team Support:



Work with internal departments to finish routine administrative tasks and sales follow-ups.

Requirements & Skills:

Education: Currently pursuing or holding a degree in business, commerce, communications, or a related field.

Communication: Clear verbal and written skills in English.Tech Skills: Basic working knowledge of MS Office or Google Workspace.

Soft Skills: Friendly attitude, active listening, and a strong willingness to learn.

Pay: From ₹6,000.00 per month

Benefits:

- Flexible schedule
- Work from home

Work Location: Hybrid remote in Nagpur, Maharashtra (Nagpur)

📌 Customer Relationship Executive Intern (India)
🏢 Phoenix Group
📍 India