Client Servicing Executive – Events
Position: Client Servicing
Openings: 3
Location: Goregaon, Mumbai
Job Type: Full-Time
Salary: ₹60,000 – ₹65,000 per month
Industry: Event Management

About the Role

The role involves managing client relationships, understanding event requirements, coordinating with internal teams, and ensuring smooth and successful execution of events. Candidates with an events background are preferred, particularly those who have experience in client servicing, event coordination, account management, or related client-facing roles.

Key Responsibilities

- Act as the primary point of contact for assigned clients and maintain solid professional relationships.
- Understand client requirements, expectations, and event objectives.
- Coordinate with internal teams to ensure all client requirements are communicated and executed effectively.
- Manage client communication throughout the event planning and execution process.
- Coordinate with vendors, production teams, creative teams, and other stakeholders as required.
- Track deliverables, timelines, and client requirements to ensure smooth event execution.
- Handle client queries, concerns, and last-minute requirements professionally.
- Provide suitable solutions and alternatives based on client needs.
- Conduct regular follow-ups with clients and internal teams.
- Assist in preparing client reports, account updates, and post-event evaluations.
- Identify opportunities to strengthen existing client relationships and support additional business opportunities.
- Ensure a high level of client satisfaction throughout the event lifecycle.

Requirements

- Experience in Client Servicing, Event Management,



Account Management, or a related field.
- Events background preferred.
- Strong verbal and written communication skills.
- Excellent interpersonal and relationship-management abilities.
- Strong coordination and organizational skills.
- Ability to manage multiple requirements and deadlines simultaneously.
- Good problem-solving and negotiation skills.
- Ability to work effectively in a fast-paced event environment.
- Proficiency in Microsoft Office; knowledge of CRM tools is an advantage.
- Candidates must be based in Mumbai.

Senior & Junior Level

We are open to candidates at both Junior and Senior levels, depending on relevant experience and suitability for the role.

Candidates with prior experience in event management/client servicing will be preferred.

Key Skills

Client Servicing | Event Management | Client Relationship Management | Account Management | Event Coordination | Vendor Coordination | Communication | Stakeholder Management | Problem Solving | Negotiation | Client Handling | MS Office

Ideal Candidate

The ideal candidate is confident, proactive, client-oriented, and comfortable handling multiple stakeholders in a deadline-driven event environment. Strong communication, attention to detail, and the ability to manage client expectations are essential.

Pay: ₹60,000.00 - ₹65,000.00 per month

Application Question(s):

- Are you based in Mumbai?
- Current Salary
- Expected Salary
- Are you comfortable with the salary ranging from 60-65k per month?
- How soon can you join?

Experience:

- Events management industry: 1 year (Preferred)
- Client Servicing/Account Management/ Event Management: 3 years (Required)

Work Location: In person

📌 Client Servicing Manager (India)
🏢 Work Place
📍 India