Travel Executive & Office Admin

Company: SHEETAL’S YATRA – Tours & Travels
Position: Travel Executive & Office Admin

We are looking for an energetic, responsible and customer-focused Travel Executive & Office Admin to manage travel enquiries, bookings, B2B coordination and day-to-day office administration.

Key Responsibilities

- Handle customer enquiries through calls, WhatsApp, email and walk-ins.
- Understand customer requirements and prepare customized Domestic & International Tour Packages.
- Prepare itineraries, quotations, package costing, inclusions and exclusions.
- Follow up with customers and convert enquiries into confirmed bookings.
- Coordinate with B2B DMCs, hotels, transporters and other travel suppliers.
- Search and coordinate flight and train bookings, cancellations and rescheduling.
- Handle hotel, sightseeing, transfer and activity bookings.
- Prepare travel vouchers and maintain passenger booking records.
- Follow up for customer payments and coordinate supplier payments.
- Provide pre-departure and on-tour assistance to passengers.
- Maintain customer, supplier and DMC databases.
- Manage daily office calls, emails, WhatsApp messages and correspondence.
- Maintain office files, documents, bills,



receipts and booking records.
- Update enquiry, booking, payment and follow-up details in Excel/CRM.
- Coordinate with accounts, vendors and other business associates.
- Manage office stationery and basic administrative requirements.
- Maintain daily work reports and pending task/follow-up lists.
- Support management with general office administration and operational work.

Skills Required

- Good communication and customer-handling skills.
- Knowledge of MS Excel, Word, Email & WhatsApp.
- Good follow-up, sales and negotiation skills.
- Basic knowledge of travel booking and tourism preferred.
- Good organizational and office administration skills.
- Ability to multitask and handle customers professionally.
- Gujarati, Hindi and basic English communication preferred.

Experience: Travel/Tourism or Office Administration experience preferred.

Ideal Candidate: Responsible, organized, quick learner, valuable communication skills, strong follow-up ability and comfortable handling both Travel Operations + Office Administration.

Pay: ₹8,000.00 - ₹12,000.00 per month

Work Location: In person

📌 Office Assistant (Adajan)
🏢 SHEETAL'S YATRA
📍 Adajan