Role & responsibilities

- Assisting associate on policy terms and conditions, including sum insured and eligibility and also, claim submission time-lines.
- Assisting associate Hospitalization procedures and network hospital confirmation is also provided.
- Enrollment queries, specially for coverage of parents and current born baby; along with the premium impact.
- Comfort being provided to employees in time of emergencies through phone & physical presence.
- Assisting Associate for reimbursement claims & cashless queries.
- Associates require support in understanding and filling the claim form and documents submission.
- Assisting associate for Ecard & necessary addition of members.
- Should have good communication skills , knowledge about policy coverage benefits.
- HR dependency on helpdesk person for necessary co ordination pan India admissions & claims.
- Discussing problematic claims with HR for necessary support




- Most important, Human Touch and Building relationship with HR team & associates and Polite behaviour

Preferred candidate profile

Graduation is any field who are willing to travel and looking for long term commitment.

Walk-in: 21st, 24th Aug 2026 - 11AM to 3PM

Family Health Plan Insurance TPA Ltd 3rd Floor, Spero Property, South Phase -7A, THIRU-VI-KA, SIDCO Industrial Estate, Landmark-Behind Olympia IT Park and adjacent to Bluedart/DHL Courier Chennai, Guindy - 600032

Contact Person: Uday - (phone hidden)

Moulika, HR ( (phone hidden) )

Pay: ₹16,000.00 - ₹22,000.00 per month

Benefits:

- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Client Service Representative (Chennai)
🏢 FAMILY HEALTH PLAN
📍 Chennai