Position: Customer Support Executive – Voice Process
Process: UK Voice Process
Shift: UK Shifts /Night Shifts
Employment Type: Full-Time
Location: [Banglore]
Experience: Freshers & Experienced Candidates can apply

Job Responsibilities

- Handle inbound and/or outbound customer calls for UK-based customers.
- Understand customer queries and provide accurate, professional solutions.
- Maintain a polite, empathetic, and customer-focused approach throughout the interaction.
- Resolve customer complaints and service-related issues effectively.
- Document customer interactions and update relevant information in the system.
- Follow company policies, quality standards, and call-handling procedures.
- Achieve assigned targets related to call quality, productivity,



and customer satisfaction.
- Escalate complex issues to the appropriate team when required.

Candidate Requirements

- Excellent verbal communication skills in English.
- Positive listening and interpersonal skills.
- Ability to understand and communicate with UK customers confidently.
- Basic computer knowledge and typing skills.
- Customer-service-oriented attitude.
- Willingness to work in UK shifts, including evening/night shifts.

Pay: ₹296,021.14 - ₹500,000.00 per year

Work Location: In person

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