Admission Counsellor – EXR Games & Academy

Company: EXR Games & Academy
Job Type: Full time
Location: Kerala / Tirur
Work Mode: On-site / Hybrid
Experience: 6 Months –2 Years
Department: Admissions & Sales

About EXR Games & Academy

EXR Games & Academy is a specialized gaming education institution focused on professional training in Unity Game Development, Unreal Engine, AR/VR, and related emerging technologies. We are building a career-focused ecosystem for aspiring game developers and creative technology professionals.

Job Summary

We are looking for a dynamic and target-oriented Admission Counsellor to join our admissions and sales team.

The ideal candidate will be responsible for connecting with prospective students, understanding their career goals, counselling them on suitable programs, handling objections, following up with leads, and converting qualified prospects into enrolled students.

This role is ideal for candidates who are passionate about education, sales, gaming, technology, and student counselling.

Key Responsibilities

- Handle inbound leads generated through digital marketing, social media, website, webinars, and other channels.
- Contact prospective students through phone calls, WhatsApp, and other communication channels.
- Understand students' educational background, interests, career goals, and financial considerations.
- Explain EXR's courses, curriculum, career opportunities, learning methodology, fees, EMI options, and admission process.
- Conduct effective counselling sessions and recommend the most suitable program.
- Convert qualified leads into confirmed admissions.




- Follow up consistently with interested and undecided prospects.
- Handle objections related to fees, career opportunities, course duration, job prospects, online/offline learning, and parental concerns.
- Maintain accurate lead and follow-up records in the CRM.
- Achieve individual monthly admission and revenue targets.
- Coordinate with the Academic and Accounts teams during the admission and onboarding process.
- Participate in counselling sessions, webinars, seminars, workshops, and promotional events when required.
- Maintain strong relationships with students and parents throughout the admission journey.
- Provide regular reports on lead status, follow-ups, conversions, and revenue.
- Continuously improve sales performance through product knowledge, counselling skills, and sales training.

Candidate Requirements

- Minimum +2 / Bachelor's degree in any discipline.
- 6 Months–2 years of experience in admission counselling, educational sales, telecalling, BDE, or inside sales.
- Freshers with strong communication and sales ability may also apply.
- Excellent Malayalam and English communication skills.
- Strong interpersonal and counselling skills.
- Comfortable making a high volume of calls and follow-ups.




- Target-oriented and motivated by performance-based incentives.
- Valuable persuasion, negotiation, and objection-handling skills.
- Basic knowledge of CRM, Google Sheets, WhatsApp Business, and MS Office.
- Passion or interest in gaming, technology, game development, or education will be an advantage.
- Candidates from Kerala are preferred.

Key Performance Indicators (KPIs)

- Monthly admissions achieved
- Monthly revenue/collection achieved
- Lead-to-admission conversion rate
- Follow-up completion rate
- Qualified leads handled
- Call and counselling activity
- Payment/seat confirmation conversion
- CRM data accuracy
- Student/parent counselling quality

What We Offer

- Competitive salary + performance-based incentives
- Growth opportunities within the sales and admissions team
- Professional training in counselling and high-ticket sales
- Exposure to the gaming and emerging technology education industry
- Opportunity to work with a growing gaming academy
- Career growth based on performance

Ideal Candidate

We are looking for someone who is:

Confident Persuasive Target-Oriented Energetic Student-Focused Good Communicator Consistent in Follow-ups Hungry to Grow

If you enjoy talking to people, understanding their goals, and helping them choose the right career path while achieving ambitious sales targets, EXR Games & Academy wants to hear from you.

Apply now and become part of the EXR team.

Pay: ₹15,000.00 - ₹30,000.00 per month

Perks:

- Cell phone reimbursement
- Commuter assistance
- Paid sick time
- Paid time off

Work Location: In person

📌 Admission Counsellor (India)
🏢 EXR Games & Academy
📍 India