Dear Candidates,

We have an urgent hiring for a Customer Support executive

Experience:- 1-2 years

Salary:- 10k to 20k (Based on experience)

Location:- Rajendra Place, Current Delhi-110008

Key Responsibilities

· Handle inbound and outbound calls with customers and vendors.

· Resolve customer queries related to products, orders, returns, cancellations, and support requests.

· Contact potential vendors and onboard them onto the platform.

· Explain platform features, policies, and onboarding process.

· Build relationships with customers and vendors.

· Follow up with leads for successful vendor registration.

· Coordinate with internal teams.

· Maintain CRM records.

· Achieve calling and onboarding targets.

Required Skills & Qualifications

· 1–2 years of Telecalling/Customer Support experience.

· Mandatory e-commerce or marketplace experience.

· Vendor onboarding and seller support experience.

· Excellent Hindi & English communication.

· Knowledge of MS Office and CRM.

· Ability to work under targets.

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Support Specialist (India)
🏢 Gairik Consultancy
📍 India