Job Description : Customer Support Executive

 Provide exceptional customer service and support to clients across various channels such as phone, email, and chat

 Respond to customer queries, complaints, and feedback in a timely and professional manner

 Ensure customer satisfaction by resolving issues and providing timely and accurate information

 Maintain accurate and detailed records of customer interactions and transactions

 Collaborate with other teams, including sales and product development, to ensure customer needs are met

 Identify and escalate issues to senior management as needed

 Stay up-to-date with company products and services to provide accurate information to customers.

Requirements





 Bachelor’s degree from a recognised University

 At least 2 years of experience in customer support or related field

 Strong communication and interpersonal skills

 Excellent problem-solving and decision-making skills

 Ability to work in a fast-paced environment and handle multiple tasks simultaneously

 Ability to work independently and as part of a team

 Robust attention to detail and accuracy

 Strong knowledge of Microsoft Excel.

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Customer Support Executive (CSE) (India)
🏢 NetQuall Technologies
📍 India