Job Title: Guest Relations Executive (GRE) – Real Estate

Company: Real Estate Channel Partner Firm
Location: Viman Nagar, New Airport Road, Pune – 411014, Maharashtra
Department: Front Office / Administration
Salary: ₹28,000 – ₹38,000 per month
Experience: Fresher to 4 Years
Employment Type: Full-Time

About the Role

We are seeking a smart, presentable, and customer-centric Guest Relations Executive (GRE) to be the face of our organization. The ideal candidate should possess excellent communication skills, a professional demeanor, and the ability to efficiently manage front-office operations while delivering a premium experience to clients, channel partners, investors, and visitors.

Key ResponsibilitiesGuest & Client Management

- Welcome and assist visitors, clients, channel partners, and stakeholders with professionalism and warmth.
- Ensure a premium guest experience and maintain high standards of hospitality.
- Coordinate meeting room bookings and hospitality arrangements.
- Maintain visitor records and facilitate smooth guest movement within the office.

Front Office Management

- Handle incoming calls, emails, and inquiries professionally.
- Manage reception desk operations and maintain a pleasant and organized front-office environment.
- Coordinate appointments and schedules for senior management.
- Maintain attendance records and visitor registers.

Customer Relationship Management

- Make outbound calls to prospective customers and handle inquiries effectively.
- Follow up with prospective and existing clients as required.
- Coordinate with sales and marketing teams for site visits, meetings, and presentations.
- Maintain and update client databases and records.

Administrative Support

- Assist management with daily administrative activities.
- Coordinate office supplies, courier services,



and vendor requirements.
- Maintain records, databases, and filing systems.

Office Coordination

- Ensure smooth day-to-day office operations.
- Coordinate with housekeeping, security, and maintenance teams.
- Ensure reception areas, meeting rooms, and common spaces are maintained professionally.
- Handle multiple responsibilities efficiently while maintaining a positive and professional attitude.

Desired Candidate Profile

- Graduate in any discipline.
- Excellent verbal and written communication skills in English, Hindi, and Marathi.
- Pleasant personality with professional grooming and etiquette.
- Strong interpersonal and relationship-building skills.
- Smart, confident, and capable of handling clients independently.
- Proficient in MS Office (Word, Excel, Outlook, PowerPoint).
- Solid organizational, multitasking, and time management skills.
- Customer-service-oriented with attention to detail.

Preferred Background

- Aviation / Cabin Crew Training
- Hospitality & Hotel Management
- Front Office / Reception
- Customer Service
- Retail or Luxury Sales
- Fresh Graduates with excellent communication skills

Key Competencies

✔ Excellent Communication Skills
✔ Professional Etiquette & Grooming
✔ Customer Relationship Management
✔ Administrative Coordination
✔ Multitasking & Time Management
✔ Problem-Solving Ability
✔ Team Collaboration
✔ Positive Attitude & Ownership Mindset

Why Join Us?

- Opportunity to work with a leading Real Estate Channel Partner Firm.
- Attractive salary with performance-based incentives.
- Dynamic and professional work environment.
- Excellent learning and career growth opportunities.
- Exposure to premium clients, investors, and luxury real estate projects.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Guest Relations Executive – Luxury Real Estate (Pune)
🏢 Shelby Research
📍 Pune