Customer Care:

- Greet and assist patients, visitors, and caregivers with inquiries at the front desk or over the phone.
- Provide information about hospital services, appointments, and billing processes.
- Handle patient concerns and escalate complex issues to the appropriate department.
- Coordinate with doctors, nurses, and other hospital staff to facilitate smooth patient care.
- Ensure a high level of patient satisfaction by addressing concerns professionally and empathetically.
- Maintain confidentiality of patient information in compliance with hospital policies and regulations.

Data Entry & Administration:

- Accurately enter and update patient records, appointments, and billing details into the hospital management system.
- Verify insurance details and process patient admissions and discharges.




- Maintain organized and up-to-date records in compliance with hospital protocols.
- Generate reports related to patient admissions, discharges, and other hospital metrics.
- Assist in preparing medical documentation and coordinating with relevant departments for record-keeping.

Job Types: Full time, Permanent

Pay: ₹9,500.00 - ₹10,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Experience:

- Customer Care: 1 year (Preferred)

Language:

- Hindi (Preferred)
- English (Preferred)

Work Location: In person

📌 Customer Care Executive (India)
🏢 Aruna Cardiac Care
📍 India