Key Roles & Responsibilities

- Customer Handling
- Welcome and greet customers professionally.
- Understand customer requirements, preferences, and budget.
- Provide personalized jewellery recommendations.
- Product Presentation
- Display and explain different jewellery designs, collections, and categories.
- Explain product specifications such as gold purity, weight, diamonds/gemstones, making charges, etc.
- Demonstrate products confidently and professionally.
- Sales & Target Achievement
- Generate sales through effective product pitching and upselling.
- Achieve daily, monthly, and annual sales targets.
- Convert walk-in customers into buyers.
- Suggest additional products or complementary jewellery.
- Price & Billing Explanation
- Clearly explain jewellery pricing, making charges, wastage, taxes, discounts, and exchange values as applicable.
- Coordinate with the billing team for accurate invoicing.
- Customer Relationship Management
- Maintain good relationships with existing and new customers.
- Follow up with customers regarding enquiries and future purchases.
- Encourage repeat purchases and referrals.
- Counter & Inventory Management
- Maintain proper display of jewellery at the counter.
- Handle jewellery carefully and follow showroom security procedures.
- Coordinate with the inventory team for stock availability and movement.
- Ensure products are properly returned and accounted for after customer viewing.
- Visual Merchandising




- Keep the counter clean and attractive.
- Ensure jewellery is properly arranged according to showroom guidelines.
- Highlight new arrivals, offers, and premium collections.
- Customer Service
- Handle customer queries and objections professionally.
- Provide a smooth and memorable buying experience.
- Assist customers with exchanges, repairs, resizing, and other after-sales requirements by coordinating with the relevant departments.
- Reporting
- Maintain records of customer enquiries and sales.
- Share daily sales and follow-up reports with the Sales Manager.
- Monitor pending customer enquiries and conversion opportunities.

Important Skills

- Strong communication and interpersonal skills
- Sales and negotiation skills
- Knowledge of jewellery products
- Customer relationship management
- Target-oriented approach
- Valuable presentation and grooming
- Basic knowledge of billing and calculations
- Patience and attention to detail
- Ability to handle premium/high-value customers

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

- Provident Fund

Application Question(s):

- Do you have 1+ year of experience from jewelery sales /counter sales ?
- are you ok for 06 working days and you are under 35 year of age candidates?
- i have read the JD carefully and i do qualify for the same role ?

Education:

- Higher Secondary(12th Pass) (Preferred)

Work Location: In person

📌 COUNTER SALES- JEWELERY (Vile Parle)
🏢 ONEWAY
📍 Vile Parle