Core Responsibilities

- Act as final escalation point for complex IT and satellite communication issues
- Troubleshoot advanced firewall, routing, WAN, and onboard IT infrastructure incidents
- Perform detailed Root Cause Analysis (RCA) and implement permanent corrective actions
- Ensure high availability and minimal downtime for global vessel operations
- Support and optimize VSAT, Starlink, OneWeb, and LTE communication systems
- Configure and manage WAN failover, traffic prioritization, and bandwidth optimization
- Administer firewalls, routers, and switches (Cisco, Mikrotik, HP Aruba)
- Implement VLANs, VPNs, QoS policies, routing protocols, and security configurations
- Manage Windows Server (2016/2019/2022), Active Directory, DNS, DHCP, GPO, and DFS
- Support Hyper-V / VMware / Proxmox virtualization platforms
- Oversee RMM tools, endpoint security platforms, patch management, and backups
- Maintain SLA compliance, technical documentation, and NOC process governance
- Mentor L1/L2 engineers and support vessel IT deployment projects

📌 Engineer – IT & Satellite Communication (Mumbai)
🏢 AMBC Technologies
📍 Mumbai