Job Description – Telecaller (Construction)Position

Designation: Telecaller – Construction
Department: Sales & Marketing
Experience: 0–2 Years
Employment Type: Full-Time
Industry: Construction / Real Estate
Location: [Location]
Reporting To: Sales / Marketing Manager

Job Summary

We are looking for a Telecaller to support our construction and real-estate sales activities. The candidate will be responsible for contacting potential customers, explaining our construction services/projects, generating leads, following up with prospects, and coordinating appointments with the sales team.

Key Responsibilities

- Make outbound calls to potential customers and generate leads.
- Explain construction services, residential projects, commercial projects, and other company offerings.
- Understand customer requirements, budget, location preferences, and project needs.
- Follow up regularly with interested customers through calls and WhatsApp.
- Maintain accurate records of calls, leads, follow-ups, and customer responses.
- Schedule site visits and meetings for interested customers.
- Coordinate qualified leads with the Sales/Business Development team.
- Handle customer queries professionally and provide basic information about projects and services.
- Follow up on old and inactive leads to identify new opportunities.
- Achieve daily and monthly calling and lead-generation targets.
- Update customer information and follow-up status in Excel/CRM.
- Maintain a professional relationship with customers throughout the enquiry process.




- Prepare basic daily/weekly reports on calls, leads, follow-ups, and conversions.

Required Skills

- Good communication and interpersonal skills.
- Fluent in Tamil and English; knowledge of other languages is an advantage.
- Good convincing and negotiation skills.
- Comfortable making a high volume of outbound calls.
- Basic knowledge of MS Excel / Google Sheets.
- Customer-focused and polite in communication.
- Positive follow-up and lead-management skills.
- Ability to work with sales targets.
- Positive attitude and willingness to learn about construction and real-estate services.

Qualifications

- Any Bachelor's Degree / Diploma / 12th Pass.
- Freshers can apply.
- Previous experience in telecalling, sales, real estate, construction, or customer service will be an advantage.

Performance Parameters

- Number of calls made.
- Qualified leads generated.
- Follow-up completion rate.
- Site visits/meetings scheduled.
- Lead conversion rate.
- Achievement of monthly targets.
- Customer response and service quality.

Salary

Salary: ₹15,000 – ₹25,000 per month + Incentives
(Depending on experience and interview performance.)

Ideal Candidate

The ideal candidate should be confident, energetic, target-oriented, and comfortable speaking with customers over the phone. Experience in construction or real-estate telecalling will be an added advantage.

How to Apply

Interested candidates can submit their updated resume to the HR/Recruitment Team.

Work Location: In person

📌 Real Estate Telecaller (Chennai)
🏢 ROHAAN CONSTRUCTIONS
📍 Chennai