Qualification :

ITI / Diploma in Mech Engg, Automobile Engg / BE in Mech or Automobile Engg

Freshers or Experienced

Key Skills & Attributes:

- Valuable communication & customer handling

- Basic automotive knowledge

- Problem-solving attitude

- Time management

- Computer & software skills

- Teamwork & coordination

- Polite and professional

- Target-driven with upselling ability

Responsibilities:

- Act as the primary point of contact between customers and the service department

- Understand customer concerns and accurately document required repairs or service needs

- Prepare and submit detailed work orders to the workshop team

- Provide cost estimates and explain service processes to customers

- Coordinate with technicians to track job progress and ensure timely delivery

- Update customers on service status and manage expectations effectively

- Ensure customer satisfaction through professional communication and follow-up

- Maintain accurate records of service visits and transactions

📌 Service Advisor (Bengaluru Urban)
🏢 Trident Automobiles
📍 Bengaluru Urban