Process: Banking Process – Inbound Voice Support
Location: Pocharam, Hyderabad

Job Details

- Role: Customer Support Executive – Inbound Voice
- Qualification: Graduation Mandatory
- Experience: Freshers & Experienced Candidates
- Language: English & Hindi required; regional language preferred
- Working Days: 6 Days a Week
- Week Off: 1 Rotational Week Off
- Shift: Rotational
- Transportation: Two-way cab facility OR ₹2,000 transport allowance

Salary & Perks

Freshers

- ₹16,200 CTC
- ₹15,700 Take-Home (NATS)

Experienced Candidates

- Experience: 6 Months – 1 Year
- ₹23,000 CTC
- ₹17,500 Take-Home

Key Responsibilities

- Handle inbound customer calls related to banking products and services.
- Resolve customer queries efficiently and professionally.
- Provide accurate information regarding banking products and services.




- Maintain high standards of customer service and call quality.
- Follow company policies, processes, and compliance requirements.
- Maintain accurate customer records and update information as required.

Candidate Requirements

- Graduation is mandatory.
- No candidates awaiting graduation results.
- Good verbal communication skills in English and Hindi.
- Customer service orientation with a professional approach.
- Basic computer knowledge.
- Ability to work rotational shifts and rotational week-offs.

HR Priyanka
(phone hidden)

Pay: ₹16,200.00 - ₹23,000.00 per month

Work Location: In person

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