- Track record of honesty and loyalty.
- Precision Billing: Execute high-value transactions involving complex GST, TCS, and PAN card compliance with zero errors.
- Gold Exchange: Expertly calculate "Old Gold" valuations based on daily market rates, purity (karatage), and wastage.
- White-Glove Service: Provide a seamless checkout experience that mirrors the brand's luxury status.
- Data Integrity: Maintain meticulous client records in the CRM to support long-term relationship management and loyalty.
- Operational Security: Manage daily inventory reconciliations and strict "in-and-out" movement of high-value stock from the vault.
- Audit Compliance: Ensure all paperwork for "Know Your Customer" (KYC) and Anti-Money Laundering (AML) protocols is flawless.
- Conflict Resolution: Handle high-stakes payment issues or return requests with extreme poise and skilled discretion.
- Education- Graduation in relevant field.
- Experience- Min. 3 years experience with a reputed jewellery brand or a luxury brand.