Collection Executive – Job Description

Position: Collection Executive
Department: Collections / Customer Support
Experience: Freshers & Experienced Candidates
Location: Bangalore

Job Responsibilities

- Contact customers through calls and follow up on pending payments.
- Handle collection and loan-recovery related queries professionally.
- Explain outstanding amounts, payment schedules, and available payment options.
- Maintain accurate records of customer interactions and payment commitments.
- Follow up with customers as per the assigned collection process.
- Achieve daily, weekly, and monthly collection targets.
- Handle customer objections and negotiate suitable payment arrangements.
- Ensure professional communication and maintain positive customer relationships.
- Update collection status and customer information in the system.

Skills Required

- Communication skills
- Negotiation & convincing skills
- Customer handling
- Target-oriented approach
- Basic computer knowledge
- Patience and problem-solv

Pay: ₹18,000.00 - ₹23,000.00 per month

Work Location: In person

📌 Collection executive (Bengaluru)
🏢 Filza Group
📍 Bengaluru