Role: Operations Executive Department: Soft Services / Technical Services / Manpower Services OperationsLocation: Mumbai / Navi MumbaiExperience: 4–8 years in Facility Management / Manpower OperationsRole SummaryWe are hiring a proactive and structured Operations Executive to manage end-to-end operational control across 8 to 15 client sites within an assigned cluster. This is a field-active, accountability-first role responsible for daily manpower deployment verification, attendance accuracy, issue resolution, client communication, payroll input validation, site audits, and MIS reporting. The ideal candidate is not a data-entry person – they are an analytical operations controller who verifies field data, drives closures, manages clients, and ensures that every site is running at full contracted strength with zero service gaps.Key Responsibilities
- Verify daily attendance across all cluster sites; identify gaps, absenteeism, and replacement requirements.
- Coordinate manpower backfills and temporary replacements to maintain 100% deployment fulfillment.
- Review field site visit reports daily; conduct independent site visits for ground-level verification.
- Act as the primary client interface for operational issues, complaints, and manpower status updates.
- Validate payroll inputs, OT logs, rosters, and leave records before payroll cut-off.
- Maintain live issue trackers across all sites with owner, status, and resolution timelines.
- Prepare and submit Daily Attendance Dashboard, Weekly MIS, and Monthly MIS reports on time.




- Coordinate toolbox talks, SOP refresher sessions, and induction training with documentation.
- Ensure compliance with grooming, uniform, PPE, ID card, onboarding, and statutory documentation standards.
- Review EOD updates from Field Executives and plan next-day priorities and site visit schedules.Required Skills
- Multi-site manpower operations and deployment control
- Client communication and complaint handling
- Attendance and payroll verification
- Excel, MIS, and reporting discipline
- Issue tracking, follow-up, and escalation handling
- Site audit and compliance monitoring
- Team coordination and supervisory oversight
- Operational pressure managementExperience
- 4–8 years in facility management, manpower services, soft services, technical services, or related manpower-intensive operations.
- Minimum 3 years of direct multi-site manpower deployment and attendance control experience.
- Prior experience in client coordination, payroll verification, OT management, and MIS reporting.
- Team handling experience – managing Site Executives, Supervisors, or ground manpower teams.Education
- Graduate in any discipline. Diploma or degree in Facility Management / Operations is preferred.
- Proficiency in MS Excel, Word, and PowerPoint is mandatory.Preferred Industry Background
- Facility Management | Housekeeping | Technical / MEP Services | Manpower Supply | Security Services | Hospitality Engineering | Industrial Services

📌 Operations Executive (Maharashtra)
🏢 ACCORDIBLE
📍 Maharashtra