22 Aug
|
We Search
|
Gurugram
22 Aug
We Search
Gurugram
JD -
This team member specializes in completing the onboarding of customers during a manual onboarding call journey or processing an outbound referral from a banker or branch AND completing the onboarding and managing of customers
• Customer Onboarding Requests: Managing, tracking and completing customer onboarding requests within the online origination space including exceptions and complex files.
• KYC Submissions Right First Time (RFT): Achieving a high percentage of KYC submissions that are correct on the first attempt for both individual and non-individual entities.
• Operational Practices: A focus on speed, accuracy, respect, digital adoption, needs-based conversations, risk management, and quality record keeping to deliver the best outcomes for customers
• 5-6 yrs of Customer Onboarding & KYC exp
• Voice + back office experience required
📌 Customer Onboarding Requests: Managing (Gurugram)
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