22 Aug
|
Atop Consultants
|
India
22 Aug
Atop Consultants
India
Job Description
Urgent Hiring ##
nUS Operations (Ahmedabad)(Hyderabad) — US Taxation
nUS Tax Expert 1040 ## (Preparer) (Reviewer) (TL)
nRole: US Taxation Process Client Support (US Individual Tax)
n● Minimum 3 years of hands-on experience in preparing, reviewing, or supporting U.S. individual income tax returns, including Forms 1040, 1040-NR, and 1040-SR, with the ability to leverage this expertise to effectively assist customers in a live, real-time chat support environment. Working knowledge of US Tax Live / Expert Assist service models.
n● Ability to communicate technical tax concepts in plain, jargon-free language that keeps customers informed without overselling or overpromising.
nJob Description
n● Handle live customer inquiries, providing timely, accurate, and professional assistance,
nwhile independently resolving customer inquiries and delivering a seamless customer experience.
n● Bachelor's degree in Accounting, Finance, or a related field (M.B.A in Accounting and Finance preferred).
n● Robust written and verbal English communication skills, including the ability to communicate clearly, concisely, and effectively.
nCandidates should also demonstrate English language proficiency at a B2+ level or higher.
nBehavioural Competencies (ASK Framework)
n● Flexible to work U.S. shifts, primarily EST hours.
n● Strong customer-service orientation with a compliance-first mindset
nCall or WhatsApp:- (phone hidden)
📌 US Tax 1040 (India)
🏢 Atop Consultants
📍 India